Project Manager
This role will lead the end-to-end delivery of a Quote-to-Order (Q2O) transformation project, ensuring alignment with business objectives, stakeholder expectations, and system integration requirements.
This role is responsible for managing project timelines, resource management, risk mitigation, budgets and managing cross-functional teams using Agile or hybrid methodologies. The Project Manager will collaborate with key stakeholders including senior business leaders, Sales, Finance, IT, operations and vendors to ensure successful deployment of Q2O capabilities, including quoting tools, pricing engines, and order management integration.
The ideal candidate brings strong stakeholder engagement skills, experience in process transformation, and a track record of delivering technology-enabled projects that drive measurable business value.
Specific Duties and Responsibilities
Lead Project Delivery
- Plan, execute, and oversee the successful delivery of the Quote-to-Order (Q2O) project from initiation to closure.
- Define and manage project scope, timelines, milestones, and deliverables.
- Collaborate with Sales, Finance, Operations, IT, and external vendors to ensure alignment of requirements, priorities, and outcomes.
- Manage third-party relationships involved in software implementation or systems integration.
- Monitor delivery against SLAs, contracts, and agreed-upon milestones.
- Proactively identify, assess, and mitigate project risks and issues.
- Escalate critical concerns and recommend corrective actions as needed.
- Track and report on project performance, status, budget, and KPIs to senior leadership and project sponsors.
- Maintain project documentation, RAID logs, and governance artifacts.
Knowledge:
- Experience with Salesforce sales cloud, particularly around the functionality of Opportunity, Opportunity Products, Pricebooks & Quotes management; in Lightning environment.
- Experience having managed Salesforce-ERP integration projects that involves managing multiple vendors offshore/onshore
- Manage project timelines, resource allocation, risk management, and budgets using Agile or hybrid methodologies
- Coordinate solution design and delivery across Salesforce (Sales Cloud) and ERP systems
- 10+ years of experience in Project Management, with at least 6 years delivering Salesforce projects
- Excellent stakeholder management and communication skills across executive, technical and non-technical audiences
- Experience in Salesforce - ERP integrations (e.g., Oracle, JDE, SAP, NetSuite, etc.)
- Demonstrated experience managing CRM and business transformation projects
- Proficient in project tools such as Jira, MS Project, etc.
- Solid understanding of business domains such as Sales, Customer Service, Order to Cash, and Finance
- High level of organizational and time management skills
- Adaptable, proactive, and outcome-focused mindset
- Relevant project management certifications (e.g. PMP, PRINCE2, or equivalent)
- Agile certification (e.g. Certified Scrum Master, SAFe, or AgilePM) is a plus
- Bachelor's degree in Business Administration, Information Technology, Engineering, or a related field.
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