Inside Sales & Customer Service Associate

Inside Sales & Customer Service Associate

Washington Boro, PA

Bring your technical skills and customer focus to a role where accuracy, teamwork, and purpose drive everything we do.

Why You'll Love Working With Us:

• Technical Growth: Expand your knowledge of motors, pumps, drives, and automation systems while supporting real-world applications.
• Problem-solving Role: Use strong communication skills to help both seasoned professionals and less technical customers find the right solution.
• Ownership & Accuracy: Work in an environment where attention to detail and follow-through truly matter.
• Team-based Support: Collaborate closely with service technicians and sales staff in a coordinated, problem-solving culture.
• Purpose-driven Company: Join a faith-based team built on integrity, dedication, and efficiency.

At Slaymaker Electric Motor and Supply, we serve agricultural, industrial, commercial, and residential clients with integrity, dedication, and efficiency. From wiring systems to automation upgrades, our team works hands-on to deliver service that exceeds expectations, driven by faith-based values and a strong sense of purpose.

What You'll Do as an Inside Sales & Customer Service Associate:

• Respond to customer inquiries by phone, email, and in person.
• Help customers select the right motors, drives, pumps, generators, and parts for their applications and specifications.
• Prepare & follow up on quotes, sales orders, and service requests.
• Process orders and returns accurately and track deliveries.
• Coordinate with the service team for scheduling and customer updates.
• Maintain working product knowledge and awareness of availability.
• Provide backup support in shipping & receiving, including forklift operation (training & certification provided).
• Assist customers with loading and unloading electric motors.

Our Ideal Inside Sales & Customer Service Associate:

• Experienced: 1+ years in inside sales, customer service, service desk, or technical support required, preferably in industrial or electrical products; able to explain technical products to both experienced professionals and less technical buyers. Ability to read technical specs or drawings is a plus.
• Communicative: Clearly explains technical information and builds trust with customers over the phone, email, and in person.
• Organized: Detail-oriented with strong accuracy and follow-through on quotes, orders, and customer requests.
• Growth-minded: Eager to learn and develop within a technical sales environment.
• Team-oriented: Works well with service, sales, and warehouse teams to solve problems efficiently.
• Computer Skills: Comfortable using computers and typing accurately for daily order processing and communication.
• Physical Requirements: Able to lift 50-75 lbs. as needed.

 What We Offer Our Inside Sales & Customer Service Associate:

• Full-time, Monday-Friday, 8:00 AM-5:00 PM
• $50-55K/year, DOE
• Health, Dental, & Vision insurance
• Paid time off
• Paid holidays
• Paid sick time (40 hours)
• Bereavement leave
• Jury duty leave
• 401(k) with 3% company match
• Life insurance
• Company-provided uniforms
• Family-oriented, faith-based culture where your work is valued

To Apply

Apply for this Inside Sales & Customer Service Associate position if you have experience in inside sales, customer service, or technical support and are comfortable helping customers select motors, drives, and industrial equipment. Please submit your resume in PDF or MS Word format.

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REQUIREMENTS

• 1+ years in inside sales, customer service, service desk, or technical support required
• Industrial or electrical products experience
• Technical specs or drawings experience is a plus.