Specialist III Organizational Design & Workforce Insights

Category/Area of Expertise: Human Resources

Job Requisition: 492428

Address: USA-PA-Carlisle-1149 Harrisburg Pike

Store Code: ADUSA Dist - HR Talent/Learning (5171540)


ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution fosters a culture that inspires and empowers our associates to always deliver exceptional service and value. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit


The Specialist III, Organizational Design & Workforce Insights serves as the enterprise organizational architect for ADUSA Distribution & Transportation. This role partners directly with the VP and Director team as a strategic advisor, providing deep analytical insights, structural recommendations, and future-ready organizational models that ensure the business is positioned for operational excellence, cost efficiency, and long-term growth.


This role leads complex spans-and-layers analysis, financial modeling, benchmarking, and scenario design to optimize how work is structured across the network. Operating with a high degree of independence, the Specialist III challenges the status quo, identifies structural inefficiencies, and enables leaders to make strategic, data-driven workforce decisions.


The role is responsible for modernizing job architecture-including job codes, job design philosophy, job documentation, and career foundations-and ensuring alignment with enterprise talent strategy. It works closely with Talent, Compensation, Finance, and cross-functional HR partners to ensure organizational structures support both business priorities and the company's future capability needs. Additionally, this leader provides external supply chain benchmarking on current and emerging industry trends in resource allocation, labor strategies, and organizational models, including advances in leveraging AI as part of workforce solutions and automated design practices.


This position plays a critical role in designing a scalable and financially accountable operating model, driving organizational effectiveness, and shaping the future of work across Distribution & Transportation.



Primary Duties



Organizational Design Leadership & Structural Strategy

• Serves as the primary organizational design advisor to VPs and Directors, delivering insights that shape operating models, workforce structures, and leadership capacity.

• Leads design and optimization of organizational structures based on spans-and-layers data, role accountability clarity, and long-range capability needs.

• Uses scenario modeling to evaluate multiple future-state operating models, integrating business strategy, financial impact, and workforce implications.

• Challenges outdated structures and proposes modern, scalable configurations aligned to industry trends and future growth.

Workforce Analytics, Financial Modeling & Resource Optimization

• Conducts advanced workforce analytics including staffing ratios, leadership bandwidth, cost modeling, and workforce allocation scenarios.

• Provides financial impact assessments-including organizational cost savings, reinvestment opportunities, and labor allocation efficiencies.

• Analyzes workforce patterns to recommend AI-informed workforce solutions such as automated scheduling, predictive labor modeling, and digital capability matching.

• Partners with Finance to validate and socialize financial impacts tied to organizational recommendations.

External Supply Chain Benchmarking, Industry Research & AI Workforce Insights

• Leads ongoing external benchmarking against leading supply chain organizations, including workforce structure, operating models, leadership ratios, and cost allocations.

• Provides insights on emerging supply chain trends-automation, robotics integration, AI-driven labor planning, predictive workforce modeling, micro-fulfillment staffing, and digital capability shifts.

• Evaluates AI technologies that support workforce analysis, scenario design, and dynamic labor planning; socializes insights with HR and Operations leadership.

• Synthesizes market insights into actionable recommendations that shape the network's long-term structural strategy.

• Acts as the "future-of-work" advisor for operational HR, ensuring structures account for evolving automation and digital skill needs.

Job Architecture, Job Code Modernization & Governance

• Modernizes job architecture across Distribution & Transportation, ensuring clarity, consistency, and future skill alignment.

• Leads job code evaluation, redesign of job descriptions, and creation of capabilities aligned to automation, digital literacy, and modern supply-chain competencies.

• Establishes governance and standards for job creation, leveling, and documentation across the network.

• Partners with Compensation, Talent, and HRBPs to build job structures aligned with business capability, market trends, and workforce evolution.

Organizational Health Insights & Strategic Workforce Planning

• Develops dashboards and insights on organizational health metrics including spans, layers, leadership bandwidth, cost allocation, and workforce mix.

• Identifies systemic risks such as structural bottlenecks, leadership capacity gaps, or inefficient resource deployment.

• Integrates external benchmarks and AI-enabled workforce insights into long-range workforce planning and leadership pipeline strategy.

• Partners with the Talent Planning Leader on future capability modeling and succession implications tied to structural design.

Change Leadership & Executive Communication

• Creates executive-level communication materials including organizational recommendations, benchmarking summaries, AI opportunity analyses, and business cases.

• Partners with Change Management to ensure adoption of new org structures, job architecture updates, and workforce redesigns.

• Provides consultation to leaders during transitions tied to structural change, automation integration, or workforce model evolution.

Process Excellence, Tools & Continuous Improvement

• Designs standardized organizational design processes, tools, and templates reflecting modern practices and AI-enabled enhancements.

• Introduces new methodologies such as automated structure modeling, predictive labor analytics, and digital workforce planning tools.

• Identifies opportunities to streamline workflows, reduce structural complexity, and increase clarity for leaders.

Qualifications



Education:

• Bachelor's degree in Human Resources, Organizational Development, Business, or related field required.

Experience:

• 8-10+ years of experience in organizational design, workforce planning, HR analytics, supply-chain strategy, or related fields.

• Demonstrated experience conducting benchmarking, leading org design assessments, and influencing senior leaders.

• Experience with financial modeling, spans-and-layers analysis, or workforce cost modeling.

• Experience working with or evaluating AI-driven workforce planning tools preferred.

• HR certification (PHR, SHRM-CP) preferred.

Other

• Travel required (approximately 15-40%)

• Ability to work in both corporate and operational environments.

We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.


Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email [email protected].