Business Systems Analyst (Senior) Online Banking

Role Overview
In the Business Systems Analyst (BSA) role, you will translate high-level retail banking product visions into actionable technical specifications, navigate complex data structures using SQL, and lead the integration of Agentic AI to automate customer workflows and internal processes. As a senior member of the team, you will ensure offshore development partners have clear requirements to deliver high-quality code in an Agile environment.

• Product Stewardship:
  Deeply understand the retail banking product lifecycle (accounts, transfers, bill pay, etc.) to ensure technical solutions align with business goals.
• Requirement Engineering:
  Lead the discovery and documentation of comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Agile Delivery:
  Author high-quality User Stories with clear acceptance criteria and manage the product backlog in collaboration with Product Owners.
• Data Modeling & SQL:
  Perform deep-dive data analysis and mapping. Write complex SQL queries to validate data integrity and define data models for new banking features.
• AI Innovation (Agentic AI):
  Identify opportunities to implement Agentic AI (autonomous AI agents) to enhance self-service capabilities, fraud detection, or automated loan processing.
• Global Collaboration:
  Act as the primary point of contact for offshore development and QA teams, facilitating requirements walkthroughs and ensuring clear communication across time zones.

• Bachelor’s degree in Computer Science, Information Technology, or related field. ​​​​​​​
• 5+ years in Online/Digital Banking, understanding PCI compliance, security, and transaction processing.
• Advanced SQL skills and experience with Data Modeling (Relational and NoSQL structures).
• Foundational understanding of LLMs and Agentic AI frameworks (e.g., LangChain, AutoGPT) and their application to banking "agents."
• High technology acumen; ability to discuss API architecture, cloud infrastructure, and system integrations with engineers.
• Proven track record of working with offshore/onshore models to drive project velocity.
• 8+ years of total experience as a BSA or Systems Analyst in a large-scale enterprise environment.

Locations: Pittsburgh, PA

About Techstra Solutions
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information:

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.