Director of Operations
• In-depth skills and knowledge of hotel operations • Possess strong leadership, communication, organization and relationship skills • Experience with training, financial management and customer service • Proficient in general computer knowledge • Previous experience with Hotel and Management Systems; such as Opera, Reserve, HotSOS, Kronos, Etc. • A true desire to exceed guest expectations in a fast-paced customer service environment • Ability to work a flexible schedule including nights, weekends, and holidays • Previous Luxury Experience preferred • Attend all hotel required meetings and trainings. • Participate in M.O.D. coverage as required. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to maintain confidentiality of information. • Minimum of 8 years of Hospitality or relevant management experience required • Perform other duties as requested by management.
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