Customer Service Representative
Our company is seeking a dedicated Customer Service Representative to join our team and provide exceptional support to our customers. In this role, you will manage customer phone calls, process orders, and help with customer invoicing. We pride ourselves on our commitment to customer satisfaction and our unique approach to providing top-notch service. If you have a passion for helping others and a knack for problem-solving, we want to hear from you!
Customer Service Representative Responsibilities:
- Maintain a positive, empathetic, and professional attitude toward customers at all times
- Respond promptly to customer inquiries
- Learn our products so that you can answer questions
- Process orders, invoices, and requests
- Keep records of customer interactions, transactions, comments, and complaints
- Communicate with colleagues as necessary
- Ensure customer satisfaction
Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent
- Ability to stay calm when customers are stressed or upset
- Comfortable using computers
- Experience working with customer support
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