Collections Coordinator

About AccuWeather

AccuWeather, recognized and documented as the most accurate and most used source of weather forecasts and warnings in the world, has saved over 12,000 lives, prevented injury to over 100,000 people, and saved companies tens of billions of dollars through better planning and decision-making.

Billions of people around the world rely on AccuWeather’s proven Superior Accuracy™ across our consumer digital platforms. AccuWeather.com is the #1 weather destination and one of the top 100 most-visited websites in the world, and our award-winning AccuWeather app delivers detailed real-time forecasts to millions of smartphones.

AccuWeather forecasts also appear on digital signage, in 700 newspapers, are heard on over 400 radio stations, and viewed on 100 television stations. The AccuWeather Network and AccuWeather NOW® reach an audience of over 125 million on cable and streaming platforms including DirecTV, Charter Communications - Spectrum, Verizon, Philo, Frndly TV, Comcast’s Xfinity X1 and Xfinity Stream, Roku, Xumo, Rockbot, LG, and Amazon Freevee.

AccuWeather For Business serves more than half of the Fortune 500 companies and thousands of other businesses and government agencies globally.

Dr. Joel Myers, Founder and Executive Chairman, established AccuWeather in 1962 and is considered the “father of modern commercial meteorology.” Myers, a leading creative thinker and visionary, has been called “the most accurate man in weather” by The New York Times and has been recognized as one of the top entrepreneurs in American history by Entrepreneur’s Encyclopedia of Entrepreneurs.

POSITION SUMMARY

The Collections Coordinator is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.

This position is required to be onsite at AccuWeather's State College, PA Headquarters.

RESPONSIBILITIES

• Review open accounts for collection efforts.


• Make outbound collection calls in a professional manner while maintaining and improving customer relations.


• Resolve client-billing problems and avoids accounts receivable delinquency, applying good customer service in a timely manner.


• Monitor customer payments in accordance with payment due dates.


• Identify issues attributing to account delinquency and discuss them with management.


• Customer Payment/ Account reconciliation, when necessary.


• Process and analyze all applicable collection reports.


• Provide timely follow-up on payment arrangements.


• Send correspondence to customers to encourage payment of delinquent accounts.


• Collaborate with internal staff regarding future involvement with delinquent client.


• Draft Collection Letters to initiate 3 rd Party Collection attempts, when necessary.


• Communicate and collaborate with 3 rd Party Collection Agency regarding outstanding accounts.


• Prepares Accounts Receivable /Collections presentation for reporting to management.

QUALIFICATIONS

• The ideal candidate for this position will have an Associates Degree in Business Administration/ Finance or 2 years of experience in a Collections role.


• Strong verbal and written communications, problem solving, and analytical skills required.


• Ability to work independently and to adapt to a fast-changing environment.


• Proficiency in Microsoft Office including Excel and Word.


• Must have attention to detail with an eye for accuracy.


• Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.

Benefits:

• Competitive salary commensurate with experience


• Comprehensive healthcare and dental benefits.


• 401(k) retirement plan with 50% company match.


• A collaborative work environment

Commitment to Diversity:

AccuWeather is committed to diversity and encourages all qualified candidates to apply. We are an equal-opportunity employer. If you are a highly motivated, organized, and dynamic professional with the skills and experience to excel in this role, we invite you to join our team and make a significant impact on our organization's success.

AccuWeather is proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to equal employment opportunity to all applicants and existing employees and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEO is the Law poster here and its supplement here . The pay transparency policy is available here.

AccuWeather is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.