Practice Manager (Gastroenterology Associates- UPMC)

Gastroenterology Associates – UPMC is hiring a Practice Manager to lead daily operations and support a high‑performing clinical team. This role is primarily based at 1000 Integrity Dr., Suite 110, Pittsburgh, PA 15235, working daylight hours with some fluctuation based on business needs and no nights, weekends, or holidays. Travel will be required to additional practice locations at 5200 Centre Ave, Suite 312, Pittsburgh, PA 15232, and 1300 Oxford Drive, Suite 1500, Bethel Park, PA 15102. The Practice Manager will oversee all aspects of practice operations, including scheduling, patient flow, and performance management. This position provides leadership for all staff—including APPs, the surgery scheduling team, check‑in/check‑out team, office scheduling team, nurses, medical assistants, authorization specialists, and billing staff—and is responsible for managing provider schedules across both office locations and the GI lab. This is an excellent opportunity for a dynamic leader seeking to advance operational excellence within a busy specialty practice.



Responsibilities:

• Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Manages all functions of the financial and patient management system at physician offices.
• Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
• Integration of new physicians into CMI practices.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
• Identifies and resolves work problems to ensure quality patient service.
• Communicates effectively with senior management and physicians providing regular updates on operations.

• Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience
• OR Associates Degree + 3 years healthcare experience and 3 years of management experience
• OR High School Diploma + 5 years healthcare experience and 5 years of management experience
  
  
  
  Licensure, Certifications, and Clearances:
  
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran