Service Coordinator I - Safe Harbor Behavioral Health

UPMC
Erie, PA
Do you have a desire to advocate for individuals and their families of the Erie County Community? Are you an individual with a human service field, mental health, or educational background? UPMC Western Behavioral Health at Safe Harbor is seeking a passionate Service Coordinator I to support our vibrant Case Management team!

As a Service Coordinator I, you will take on a key role as a coordinator and advocate, collaborating closely with clients to create personalized, strength-based assessment and recovery plans. Your efforts will focus on developing targeted, measurable, and achievable goals to inspire the belief that recovery is within everyone's reach!

In your role, you will provide case management services, using a system of recovery that integrates mental health services, drug and alcohol services and/or community resources, to an assigned caseload. Our areas of focus are:

Blended Case Management: (Behavioral Health)

  • Targeted Population: Provide case management services to adults with diagnosed serious mental illness and children/adolescents who have a mental illness or serious emotional disturbance.

Erie’s Public Schools Case Management: (Student and Family Case Management)

  • Targeted Population: Case management services for Erie’s Public-School students and their families dually based out of one of the Erie Public Schools buildings and UPMC Western Behavioral Health at Safe Harbor.

Key Information:

  • Schedule: Monday- Friday, daylight hours, with some requirements outside of traditional hours dependent on program needs.
  • On Call: Availability required for some programs.
  • Dress Code: Business Casual
  • Requirements:
    • Must have completed a bachelor's degree (Pending graduates welcome to apply!)
    • Must hold a valid driver's license.
    • Must attach your bachelor's level transcripts with your application submission.
At Safe Harbor we’re proud to offer a supportive and nurturing work environment where your professional growth is a top priority. Our Total Rewards Program goes beyond healthcare, providing comprehensive benefits to support your overall well-being. To further invest in your future, we are excited to offer a sign-on bonus of $3,000! If you’re passionate about making a real, tangible difference in the lives of those in our community, we warmly invite you to apply today !

Responsibilities:

  • Coordinates mental health services, leading advocacy and promoting recovery through independent judgment and discretion.
  • Develop and implement comprehensive service plans in collaboration with individuals, families and support systems.
  • Facilitates interdisciplinary meetings, ensuring individuals needs are met and services are accessible.
  • Provide support connecting individuals with internal and external resources.
  • Maintain accurate records, participate in training and stay up to date on best practices and recovery-orientated services.

Qualifications:

  • Bachelor's Degree in a Human Services field such as Social Work, Psychology or Counseling required.
  • Other fields of study may be considered with coursework of at least 12 credits in Human Services.
  • One-year related experience preferred. Prior experience working in community settings preferred.
  • Safe driving record required.

ATTENTION: BACHELOR LEVEL TRANSCRIPTS MUST BE ATTACHED WIHT APPLICATION FOR CONSIDERATION.

Licensure, Certifications, and Clearances:

  • Applied Suicide Intervention Skills Training
  • Automotive Insurance
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • Act 114

UPMC is an Equal Opportunity Employer/Disability/Veteran
Posted 2026-01-22

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