Automotive Sales Consultant
LeadCar is a newly launched group of franchised new-car dealerships representing highly-desirable import and luxury brands. We’re at the forefront of automotive retail, leading with innovation, and your unique perspectives and ideas will keep us growing. We believe our people deserve the best. We run high volume dealerships. LeadCar is committed to its communities and customers offering the best-in-class team members, state-of-the-art facilities and diversification of product lines to provide the best service possible. With an exceptional legacy passed on from its predecessors, the LeadCar Toyota Hazleton team brings a proven track record combined with an unmatched reputation for quality in the local Hazleton and Wilkes Barre, PA area, and greater central Pennsylvania market areas. If you are ready to take your career to the next level, we are looking for a Automotive Sales Consultant to join our team. Apply today! To learn more about our company, please visit Job Summary: Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards. Essential Duties and Responsibilities:
- Completes the profile sheet, silent walk around, and demonstration drive with every prospect. Utilizes the most current form of a Sales Proposal sheet.
- Sells/leases and delivers a minimum of 10 units per month, and keeps 12 units 90-day average for participation in any sales contest.
- Approaches, greets with standard greeting, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Explains fully product performance, application, and benefits to prospects.
- Describes all optional equipment available for customer purchase.
- Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
- Utilizes VinSolutions prospecting and follow-up system Exhibits high level of commitment to customer satisfaction.
- Knows and understands the federal, state, and local laws which govern retail automotive sales.
- Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
- Attends product and sales training courses as requested by Sales Managers.
- Keeps abreast of new products, features, accessories, etc. and their benefits to customers. Ensures that the Sales Managers have an opportunity to meet each customer.
- Turns 100 percent of closed deals to Finance and Insurance Manager, along with properly completed paperwork (insurance information, trade title, etc.)
- Writes complete sales orders and processes paperwork in accordance with established dealer policies.
- Delivers vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork.
- Introduces customers to service department and collision center personnel. Emphasizes to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department and collision center.
- Follows up on all post-delivery items, tag/title work, “we-owes”, and special requests to be sure that all customers’ expectations are met.
- Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains a prospect development system.
- Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Maintains professional appearance.
- Must be self-motivated with a positive attitude.
- Must have a competitive spirit
- Must have a strong work ethic.
- Experience preferred but not necessary.
- A sales license must be maintained.
- A valid driver’s licenses must be maintained.
- Manufacturer certification must be maintained at the minimum level.
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