Front Desk / Customer Service

Job Description

Job Description

The Body Bar is a unique upscale massage, day spa, UV tanning & fitness facility in the Town of McCandless, on McKnight Road in the North Hills of Pittsburgh. We are seeking an energetic, positive, responsible, customer service-oriented individual, with a friendly, mature personality to join The Body Bar Team, in delivering the highest quality customer service to our clientele. Candidates must be computer literate, have strong verbal skills, phone manners and the ability to multi-task. Perfect opportunity for a career oriented individual looking to build their skill set for future management opportunities.



Front Desk Responsibilities include but are not limited to:
• Assisting customers checking in & out of the facility
• Greeting & touring customers
• In person & telephone customer service
• Scheduling service appointments
• Maintain client database
• Processing cash & credit card transactions
• Educating customers on services, packages, memberships & products
• Troubleshooting & problem solving
• Assist in opening and/or closing the facility
• Assist in maintaining facility appearance, equipment cleanliness & maintenance
• Daily laundry - towels & linens
• Administrative & clerical work
• The ability to work both independently & as part of a team
• Represent the company in a positive & professional manner


Applicants availability for full time employment require 36-40 hours per week / part time 15-20 hours per week. Hours needed are afternoon/evenings Mon-Thurs. and daylight shifts on Friday, until 5pm & Saturday until 4:30pm. We are closed Sundays and all major holidays. Reliable transportation is a must.
Perks include FREE UV tanning, FREE gym membership & fitness classes, deeply discounted spa services, FREE parking & a pleasant working atmosphere. Full-time employees are eligible for Health, Dental & Vision insurance, and PTO & Holiday Pay.
Compensations includes an hourly wage PLUS generous commissions on all products and/or membership sold.