Digital Marketing Account Manager

Join PIC, a leading digital marketing agency in Pittsburgh, in an exciting journey of growth and innovation as an Account Manager. At PIC, we specialize in creating dynamic digital marketing strategies that not only elevate brands but also deliver impactful results. We're looking to add a dedicated and driven Account Manager to be a part of our expanding team in the next 2-3 months.

Responsibilities for the Account Manager Position

• Client Relationship Management:
  
  
  
  • Develop and maintain strong, lasting relationships with clients.
  
  
  • Act as the main point of contact, aligning client business goals with our digital marketing efforts.
  
  


• Campaign Strategy and Execution:
  
  
  
  • Collaborate with in-house teams to craft and execute effective digital marketing strategies.
  
  
  • Work closely with strategists and specialists to monitor and optimize digital campaigns, ensuring they exceed client expectations and key performance indicators.
  
  


• Communication and Reporting:
  
  
  
  • Coordinate with strategists and customer success teams to regularly update clients with detailed performance reports.
  
  
  • Address client queries promptly, ensuring clear and transparent communication.
  
  
  • Lead regular strategy meetings with clients and internal teams.
  
  


• New Business Development:
  
  
  
  • Work alongside strategists and the business development team to identify upselling and cross-selling opportunities within existing client accounts.
  
  


• Stay Updated on Industry Trends:
  
  
  
  • Keep abreast of the latest in digital marketing, emerging technologies, and industry best practices to offer strategic insights to clients.
  
  

Qualifications:

• Background in marketing, business, or a related field preferred.


• Familiarity with digital marketing channels like SEO, PPC, social media, email marketing, and content marketing.


• Strong communication and presentation skills.


• Excellent organizational and project management abilities.


• Proven experience in managing projects to ensure timely completion.


• Independent problem-solving skills and a keen desire for continuous learning and growth in the digital marketing industry.

Hours, Salary & Benefits:

• Competitive salary, based on experience and training needs.


• 100% paid healthcare for the employee.


• Dental, vision, and supplement insurance options available.


• Flexible work schedule with remote/hybrid options.


• Company-provided computer.


• PTO


• Hybrid working environment


• Opportunities for professional development in a collaborative and innovative work environment.

About PIC:

PIC has been at the forefront of inbound marketing for over two decades. Our diverse and talented global team, including 20 full-time developers, designers, strategists, and marketing specialists, works collaboratively to provide flexible and measurable growth solutions.

We partner with small marketing teams, offering a wide range of inbound marketing and website services to elevate their brands and achieve impactful results.

At the heart of our agency are our six core values, which are integral to our operations and our success:

1. We succeed when our clients thrive


2. Be a good person. Care about ALL people


3. Be honest, direct, confident & positive


4. Yes, we can; work hard & solve problems


5. I trust the team & the team trusts me


6. Continuous improvement in all things

Join us at PIC, where our commitment to these values create a dynamic and rewarding work environment, driving both our clients' and our own success.