Senior Manager, Content Development - NetSuite Education Services

Job Description

Summary

At Oracle NetSuite, we're reinventing how people learn in the cloud era. Our Education Services team is on a mission to make every learning moment intelligent, intuitive, and inspiring - powered by AI, data, and thoughtful design. If you're a proven leader who thrives at the intersection of complex software and modern learning technology, this is an opportunity to lead the functional engine behind our global curriculum.

As Senior Manager of Content Development, you will lead a team of Curriculum Product Leads (CPLs) responsible for the functional depth, accuracy, and structure of NetSuite's global learning roadmap. Your mandate is to move beyond traditional content development and help architect an AI-native learning lifecycle.

You will guide your team through the transition to the NetSuite Next platform, ensuring CPLs effectively leverage generative AI to scale content quality, maintain product accuracy, and deliver localized learning experiences across six core languages. Reporting to the Director of Content Development, you will serve as a key operational leader-translating product roadmaps and go-to-market strategies into scalable, high-impact learning architectures that can keep pace with a continuous release environment.

Key Responsibilities

• CPL Cohort Leadership Lead, coach, and mentor a high-performing team of Curriculum Product Leads (CPLs), fostering strong functional expertise, accountability, and continuous improvement across the cohort to ensure the team meets evolving business needs.

• AI-Enabled Roadmap Execution Operationalize the global learning roadmap by integrating generative AI tools to accelerate development cycles. Ensure the team effectively leverages AI to scale content availability in alignment with monthly product release milestones.

• Platform Innovation Drive curriculum design and structure for the NetSuite Next platform. Ensure functional learning paths are optimized for an AI-forward learner experience, emphasizing outcome-based mastery and context-aware guidance.

• Functional Mastery Anchor Serve as the primary functional liaison with Product Management and Go-to-Market teams. Ensure detailed product specifications and roadmap changes are accurately reflected in the architecture of multi-modal learning solutions.

• Process & Execution Excellence Apply modern people-management and execution practices - including prioritization, work planning, and coaching - to maximize team effectiveness. Lead the shift from feature-based documentation to durable, business-outcome-driven learning models that remain resilient through UI and platform evolution.

• Technical Quality & Curriculum Health Own the technical accuracy and long-term health of the curriculum portfolio. Identify high-churn or high-risk learning areas and direct AI-enabled maintenance efforts to prevent content degradation and protect learner trust.

Qualifications

• People Leadership 5 + years of experience leading high-performing technical or functional teams and managing complex processes or programs in a SaaS environment.

• Product & Learning Depth 10 + years of experience in software curriculum architecture, product strategy, or functional instructional design, including aligning digital adoption platforms (DAPs) with eLearning strategies.

• AI & Technology Fluency Demonstrated ability to apply generative AI to content architecture, translation workflows, and learning automation to support global scale and consistency.

• Transformation & Execution Expertise Proven success guiding teams through major platform transitions and large-scale digital transformations (e.g., NetSuite Classic to NetSuite Next).

• Cross-Functional Collaboration Exceptional ability to translate product roadmaps into customer-facing value and align learning strategies with Go-to-Market priorities.

• Education Bachelor's degree or equivalent professional experience.

Inspired to take the next step? Apply now and help us reimagine how NetSuite educates the world, fusing industry authority and AI innovation to create narratives that drive business excellence and foster long-term customer loyalty.

Responsibilities

Please see above.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M3

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.