Front of House Manager
National Mechanics – Philadelphia, PA
$25/hr | Full-Time
National Mechanics is an established Old City neighborhood bar and restaurant with nearly 20 years of history. We operate as a gastropub, event space, cocktail bar, and community gathering place depending on the day. The environment is casual, high energy, and operationally dynamic.
We are hiring a Front of House Manager who understands service flow, team structure, and real-world hospitality leadership. This is a working floor role, not an office position.
You will be responsible for keeping service organized, supporting staff performance, coordinating private events and parties, and maintaining a consistent guest experience during busy shifts and everyday service.
Core Responsibilities- Lead floor service and maintain strong guest experience standards
- Build and manage weekly staff schedules
- Train, coach, and develop FOH staff
- Answer inquiries for private parties and events
- Coordinate party details and ensure proper setup and execution
- Maintain FOH inventory and par levels
- Handle guest concerns professionally and decisively
- Support opening, closing, and shift transitions
- Step into service positions when needed
- Previous FOH leadership or management experience in a busy restaurant or bar
- Strong floor awareness and calm decision-making under pressure
- Clear communicator with staff and guests
- Comfortable holding standards while staying approachable
- Organized, reliable, and operationally minded
- Comfortable managing both daily service and event logistics
- Full-time, typically a 5 day work week
- Evening-focused schedule
- Availability expected Wednesday through Sunday
- Schedule may shift or change based on business needs and events
- Neighborhood regulars mixed with nightlife and events
- Fast shifts that require adaptability and strong pacing
- Hands-on ownership and collaborative management style
- Team-focused but accountability-driven
- $25 per hour
- Full-time position
- Paid Vacation time
If you enjoy being on the floor, solving problems in real time, and helping a team execute consistently, we want to hear from you.
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