Home and Community Supports Supervisor

Access Services
Allentown, PA

Access Services is looking to grow our I n Home and Community Supports team by hiring a Supervisor in the Lehigh Valley region ! The role is based out of our Bethlehem, PA office with a caseload throughout Lehigh Valley, including Allentown, Bethlehem, and Easton.

Who we are: Our Intellectual Disability & Autism service line believes in empowering individuals’ abilities and unlocking their full potential. Disability does not mean inability. Our In-Home Supports program is a part of that and has been helping families for 30+ years. We provide training, ongoing support and equip Direct Support Professionals to provide 1 on 1 care to support adults and children with intellectual disabilities in their homes and in the community. Our program helps individuals:

  • Set and meet personal goals.
  • Become contributing members of their communities.
  • Foster independence and encourage personal growth.
  • Manage daily care routines.

What you’ll do as an In Home Supports Supervisor:

You will be part of a team working with both the families and the individuals we serve to ensure the individualized service plans and goal plans are carried out in the individual’s home and community.

As a member of the team, you will manage a caseload of individuals with Intellectual disabilities and/or Autism by creating and executing their goals towards an independent and successful life. As a supervisor , you will r epresent the agency at the county level and you will oversee the Direct Support Professionals (DSPs) who work with the individuals we support. You will support the DSPs work by supporting them to achieve the Indvidual's outcomes, ensuring that services are mission driven and of the highest quality.

Key Responsibilities:

  • Orient new staff to the program and the cases they will be working on.
  • Provide ongoing supervision and development of assigned direct support professionals with a coaching mindset to help their growth.
  • Provide 5-10 hours of direct care support to individuals in the program.
  • Keep abreast of developments in the field relating to the provision of services and intervention techniques.
  • Coordinate and organize home and community supports for individuals with intellectual disabilities.
  • Assist with the development, implementation, updating and review of individual support plans that are strengths based and person centered in collaboration with the team and the individuals being served.
  • Attend all necessary meetings relating to both the support and coordination aspects of the individuals being served.
  • Maintain documentation and data related to your caseload.

Requirements

Candidates must meet all qualifying and ongoing job criteria including background checks, physical examination results, and clearances. 

Education: Bachelor’s degree preferred, high school diploma or GED required.

Experience: Two years of supervisory experience in social services preferred.

Driving: 

  • Have access to a reliable vehicle during work hours.
  • Have had a valid U.S. driver’s license for the last two years (not including time with a permit).
  • Be listed as a driver on a valid auto insurance policy.

This position requires the ability to travel during a normal workday to successfully carry out the expectations of this position.  Therefore, employees will need to drive their personal vehicle and/or an agency-owned vehicle to meet these expectations. Employee is expected to always drive in a safe manner, meet eligibility criteria outlined in our Motor Vehicle Policy, be available and willing to drive during work schedule, and successfully pass the Agency’s substance abuse screening at any time during employment. There may be limited exceptions, which should be identified and worked through with the supervisor. 

Benefits

Compensation and Work Schedule:

  • The starting rate for this position is $44,000/annually, with adjustments for education and experience in the field.
  • The work schedule is 40 hours/week Monday-Friday, during normal business hours with flexibility. Evening and weekend shifts are occasionally necessary. This role is based out of the Bethlehem office with the ability to travel to your caseload in the Lehigh Valley region.
  • The Supervisor role participates in on-call rotation with compensation.

Why work at Access Services?

Team members at Access Services are the heart of our organization. Our values go beyond words on a page. They are the cornerstone of our culture and the service we bring to those we serve.

Our full-time comprehensive benefits package includes:

● Health, vision, Rx, and dental insurance with options for HSA/FSA.
● Mileage reimbursement and paid travel time between worksites.
● Employee Assistance Program (EAP).
● Referral bonuses.
● 401k match.
● Tuition reimbursement, and college tuition discounts.
● 20 days paid off plus additional time with continued service. Paid holiday time. Catastrophic sick leave.
● Company paid Life Insurance as well as Long and Short-Term Disability.
● Ongoing professional development training.
● Discounts on various services. Perks with local credit unions.

Access Services is an Equal Opportunity Employer.

Posted 2026-01-14

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