Telecom / Network Implementation Specialist
Essential functions:
- Lead the end-to-end telecom and network infrastructure process for new office builds, relocations, and expansions.
- Order, track, and validate carrier circuits (Lumen MPLS, Comcast ENS/EDI, AT&T, etc.), including on-net and off-net provisioning.
- Prepare and manage statements of work (SOWs) for low-voltage cabling, including port counts, DMARC extensions (copper/fiber), and server room build requirements.
- Coordinate with CSG, property management, carriers, and internal teams to ensure project timelines and standards are met.
- Audit and reconcile large monthly carrier invoices (AT&T, Lumen, Comcast) with Accounts Payable, resolving billing discrepancies and reimbursement issues.
- Manage CATV requests and installations in partnership with UNS team members.
- Facilitate weekly project and carrier calls to track dependencies, identify risks, and escalate issues.
- Maintain and update documentation in SharePoint, including SOPs, project trackers, contact lists, and risk/issue logs.
- Support DID ordering, number management, and fax line provisioning as part of new office setup.
- Strong understanding of carrier technologies (MPLS, ENS, Direct Internet Access, voice services).
- Familiarity with structured cabling standards and server room build-outs.
- Demonstrated ability to manage projects with multiple vendors, contractors, and internal stakeholders.
- Experience auditing telecom invoices and working with AP/Finance to resolve discrepancies.
- Excellent organizational skills with the ability to juggle multiple in-flight projects.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office 365 and SharePoint.
- Experience in financial services or other multi-branch enterprise environments preferred.
- 5+ years of experience in IT infrastructure, telecom provisioning, or network project coordination.
- PMP or CAPM certification a plus; ITIL knowledge desirable.
- Experience auditing telecom invoices and working with AP/Finance to resolve discrepancies.
- Demonstrated ability to manage projects with multiple vendors, contractors, and internal stakeholders.
- College degree in related field .
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