Medical Assistant, Senior

Medical Assistants assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. Additionally, they serve as the lead person for team regarding day-to-day workflow issues or office procedures. The position offers opportunities for growth, with a clear career ladder from Medical Assistant to Medical Assistant, Expert. A starting pay rate of $18.40/hour for Medical Assistant is offered, based on experience and qualifications. **Responsibilities:** + Collaborates with care team to improve patient access, reduce emergency visits, and decrease readmissions. + Conducts telephonic outreach for post-hospital follow-ups, medication reviews, and care coordination. + Makes referrals and addresses discharge needs. + Supports population health initiatives and gap closure. + Provides health education and promotes patient engagement through wellness guidance and motivational interviewing. + Manages clinical tasks, assigns workflow, and mentors staff. + Oversees Epic Care as a super user and assists with department improvements. + Handles medical records per HIPAA regulations. + Performs front office duties including scheduling, insurance verification, and chart management. + Prepares patient rooms and maintains infection control. + Assists patients, collects specimens, takes vitals, and relays provider instructions. + Conducts phlebotomy, EKGs, and clinic procedures. + Ensures regulatory compliance and strict confidentiality. + Administers injectable medication and vaccines under physician supervision. + High school diploma or equivalent is required. + Successful completion of Medical Assistant program, or equivalent hospital program, or Successful completion and maintenance of certification examination and 1 year of patient care experience, or Two years of direct patient care experience required. + Successfully complete the UPMC preceptor training and serve as a preceptor and mentor to newly hired team members. + Must be responsible and demonstrate proficiency in all practice category specific tasks. + Previous Pediatric experience preferred **Licensure, Certifications, and Clearances:** + In lieu of the MAS, relevant bachelor's degree accepted. + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + Act 31 / Act 33 / Act 34 / Act 73 with renewal **UPMC is an Equal Opportunity Employer/Disability/Veteran**