Vice President, Human Resources Technology & Operations

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Your career starts now. We're looking for the next generation of health care leaders.

At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we'd like to hear from you.

Discover more about us at .

Work Arrangement: This is a hybrid position located in our Newtown Square, PA headquarters. Three days per week are required onsite.

Job Summary

Reporting to the EVP, Chief Human Resources Officer, the Vice President, Human Resources Technology & Operations is a transformative, engaging leader responsible for reimagining and executing a modern, scalable Human Resources (HR) systems and operations strategy. This role will drive the creation of a best-in-class HR shared services model, oversee the selection, implementation, and change management of modernized HR technology platforms, and enable data-driven decision making through advanced HR analytics capabilities.

Key Responsibilities

HRIS Strategy & Technology Transformation

• Own the vision, roadmap and execution of the HR Technology strategy, including the evaluation, selection and implementation of a new Human Capital Management (HCM) platform.
• Oversee HR systems integration, data integrity, configuration and security in collaboration with IT and vendors.
• Ensure scalable system design to support enterprise growth and evolving workforce needs.

HR Operations & Shared Services Transformation

• Lead the strategic design and buildout of a centralized HR Operations function with a shared services delivery model.
• Establish consistent, scalable processes and service level agreements across all HR operational areas.
• Implement operational excellence methodologies to improve service delivery, compliance and associate experience.
• Drive automation and self-service initiatives to streamline HR service delivery.

HR Data, Reporting & Analytics

• Build and lead an HR analytics function to enable real time reporting, dashboards and predictive insights talent management, workforce planning inclusion and belonging, and more.
• Partner with key stakeholders to define KPIs and design metric frameworks.
• Ensure data accuracy, compliance and privacy in alignment with legal and regulatory requirements.

Education & Experience

• Bachelor's Degree in Human Resources, Information Systems, Business Administration, or a related field is required.
• Master's Degree is preferred.
• 15+ years of progressive HR experience is required.
• 7+ years of experience in HRIS/Operations leadership is required.
• Proven experience leading a large scale HCM implementation is required.
• Proficiency in modern HRIS platforms, data analytics tools (e.g. Tableau, Power BI, etc.) and project management tools.
• Preferred certifications include HRIP, PMP, or SHRM-CP/SHRM-SCP.

Job-Related Skills

• Strategic Thinking : Ability to align HRIS and Shared Services initiatives with long-term business and HR goals.
• Leadership and Team Management : Exceptional leadership, communication and change management skills.
• Technical Expertise : Deep knowledge of HR processes across the employee lifecycle. Strong analytical orientation with a track record of building or expanding HR reporting and analytic functions.
• Project and Change Management: Proficiency in managing complex projects and leading large change management initiatives to ensure smooth transitions and system and process adoption.
• Communication and Collaboration : Exceptional ability to engage with cross-functional stakeholders, translate technical concepts, and foster partnerships across teams.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

As a Company, We Support Internal Diversity Through

Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.

If you have questions about this posting, please contact [email protected]