KFC Shift Manager

Job Description

Job Description

About the Job:

Running the line while supervising the staff and the operations of the restaurant. While getting compensated at the top rate in the area.You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success.

Requirements:

• Ensure consistent customer satisfaction by executing and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Requirements:

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
• Attendance and Punctuality a must
• Operating of cash register as needed and making change for other cashiers.
• Basic Math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes and champions KFC's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Ensures teammates and customers enjoy a positive experience

Benefits:

• Competitive pay
• Flexible schedules! Day, evening, and late night shifts

KFC Meadville is a family owned business since 1963. We have been operating a well run restaurant for over 60 years and have grown to be one of the higher volume units in the KFC system. We do not operate with a corporate mentality but rather a customer first approach attitude in operating our business.

Company Description

KFC Meadville is a family owned business since 1963. We have been operating a well run restaurant for over 60 years and have grown to be one of the higher volume units in the KFC system. We do not operate with a corporate mentality but rather a customer first approach attitude in operating our business.