Technical program manager - operations engineering

Job Description

Our Oracle Health & Analytics Operations Engineering team focuses on product strategy for Oracle Health, while monitoring & maintaining the infrastructure & platform supporting modernized, automated healthcare. To be successful in this role you need to have an entrepreneurial spirit that promotes an energetic and creative environment. We need your contribution to make it a world class engineering center with the focus on excellence. At Oracle Health, our mission is to improve healthcare and quality of life globally through better experience and easier access to health and research data for patients and healthcare providers. In this role you will have the responsibility of ensuring that our customer's business requirements are met.

Soft skills to motivate, direct without authority and build bridges and relationships are a must. We are specifically looking for a customer centric technical program manager to join the Oracle Health Group. You will be responsible for managing complex, cross- organizational programs that impact both product and business for Oracle Health and will have exposure to multiple critical business initiatives. You display a demonstrated ability to think broadly and strategically.

Responsibilities

Responsibilities:

• Ability to obtain & maintain a Federal Security Clearance, which requires US Citizenship

• Drive projects/programs, processes and procedures that monitor and support the customer business objectives.

• Influence partner teams without direct authority to ensure business needs and goals are met.

• Manage roadmaps among cross-functional teams as well as interrelated and independent application and / or infrastructure changes; track and report on program achievements.

• Drive execution for on-time, on-scope delivery of user and developer facing features.

• Ensure high standards and consistency for the Oracle customer experience.

• Recommend process improvements and serve as a partner concern point for all issues and questions associated with a project/program.

• Ensure that resource requirements needed to support a particular project/program are in place.

• Provide ongoing written and verbal release status updates to senior leadership. Influence partner teams without direct authority to ensure business needs and goals are met.

• Solid grasp of the business side of technology with an understanding and zeal for metrics/analysis to deliver on business objectives.

• Strong JIRA, Confluence and Excel skills.

• Own client relationships, acting as the primary point of contact to ensure client satisfaction and program success.

• Establish, track, and report on measurable KPIs, ensuring deliverables meet or exceed defined SLA/SLO commitments.

• Participate in after hours and weekend on-call rotations, joining bridge calls as needed, typically as part of a 12-member team.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $66,100 to $141,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC2

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.