Applications Engineer

Job Description

Job Description

Job Title : Applications Engineer

Job Type : Full-time

Duration of role : Permanent

Reporting to : Information and Systems Manager

Location : Red Lion, PA

About Us

At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $420m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner.

Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate’s world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.

We are excited by potentially welcoming you as part of our team as we continue to grow on a worldwide scale.

About the Role

We are seeking a driven and analytically inclined Applications Engineer to join our growing team! This is an outstanding opportunity to leverage your technical skills in a highly innovative and collaborative environment. The successful candidate will work on our Applications team responsible for developing fixes and customizations for users in our ERP system, coordinating the implementation of new applications, managing our existing applications, and providing general applications support.

What You’ll Do

• Serve as the primary point of contact for users’ application-related inquiries and issues.

• Ensure the smooth operation and maintenance of all applications.

• Manage the implementation, configuration, and upgrades of our ERP system, Infor XA.

• Develop and implement training programs for end-users to enhance their understanding and utilization of the applications.

• Conduct regular system audits to identify potential security issues and ensure optimal system performance.

• Collaborate with various departments to understand their application needs and provide streamlined, comprehensive solutions.

• Establish and maintain documentation for all application management activities and newly implemented functionality.

Additional Expectation

• Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
• Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.

What You’ll Bring

• Bachelor's degree in Computer Science, Information Systems, or a related field.

• A minimum of 1-3 years of experience in application maintenance, support, or development.

• Keen understanding of relational database concepts and experience with SQL/DB2.

• Prior experience with software QA, testing, and debugging in a professional setting.

• Strong technical knowledge of application management and development best practices.

• Prior experience using/managing ERP systems, ideally Infor XA.

• Prior experience scoping and planning technical projects.

• Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals and synthesize information on critical business processes from multiple stakeholders.

• Ability to work collaboratively in a team environment and interact effectively with all levels of staff.

• Analytical mindset with a passion for iterative improvement of business processes as facilitated by application changes.

Employee Benefits

• Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
• World of Wellness Philosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
• Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.
• Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.
• Mentorship and development: At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
• Culture: We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.

Tate is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.

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