IVR Application Developer
Position Type: Hybrid, 1 day in office per week minimum
Contract Length: 6 months Right to Hire
Must be a US Citizen or Permanent Resident. Position Overview:
The Developer is responsible for using approved programming languages, operating systems and source code to create, enhance, and maintain application solutions that meet the identified functional and non-functional business requirements. Duties:
- Development of Interactive Voice Response (IVR) applications, specifically with the Concentrix platform
- Intervoice Development Studio Interaction Composer
- Experience with ECMAScript, relatable JavaScript experience
- Understanding of telephony systems and integration with other contact center products
- C#/vb.net proficiency preferred for ancillary applications
- Code/build application solutions from specifications provided by Requirements Analysts and Application Integration Architect.
- Develop and execute unit tests and functional test coverage for assigned coding changes to ensure code quality.
- Perform testing of application software modifications utilizing various programming platforms and productivity tools and review results for accuracy.
- Perform coding and testing in multiple systems and/or processes.
- Follow processes and procedures to ensure the quality of technical solutions.
- Lead and/or provide assistance with presentations in code reviews.
- Participate in broader technical reviews used to detect defects in requirements, design, code, test cases, or other project artifacts.
- Perform documentation of all code changes.
- Support Senior Developers in compiling detailed activity task management including recording work effort and providing estimates of time to complete tasks.
- Support Senior Developers in the design and development of proof of concept and prototype application environments.
- Develop and maintain code repositories according to established version management approaches and methods as defined.
- Follow code construction fundamentals for coding practices, guideline for use of data, control-related concepts, and error-detection practices
- Assist in identification and evaluation of risks; participate in mitigation and control activities.
- Provide on-call support in support of systems and applications in production.
- Perform production support activities including incident and problem management, code corrections, upgrades and patches.
- Experience with programming languages.
- Experience with Simple Object Access Protocol (SOAP), Representational State Transfer (REST), Application Programming Interface (API) Management, and Java Enterprise Edition (Java EE).
- Understanding of system behaviors and functionality.
- Experience designing, building and supporting high-performing Java EE applications.
- Demonstrated experience developing mainframe applications.
- Experience with implementing Web Services.
- Experience with Software Development Life Cycle (SDLC) methodologies and tools.
- Knowledge of software engineering, design, and testing.
- Experience with Structured Query Language (SQL)
- Experience with relational and Not Only SQL (NOSQL) databases.
- Excellent verbal and written skills.
Recommended Jobs
Waiter / Waitress
Are you a hard working individual and want to make 6 figures? Come Join one of the best new restaurants in the main line with a fun vibe! Searching for a HEAD WAITER OR WAITRESS. Must be able…
Assistant Manager/Co-Manager - Philadelphia, PA
Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that p…
Municipal Design Engineer
Municipal Infrastructure Design Engineer Join a dynamic engineering team in historic Easton, PA as a Municipal Infrastructure Design Engineer where you'll shape the future of local communities throu…
Revenue Recovery Specialist
Job Description Job Description About Us: NRA Group, LLC is a non-banking financial company that has been successfully providing extended business office, payment processing, revenue recovery se…
Kaleidoscope Preschool Arts Enrichment Program Assistant Teacher | Mary Louise Curtis Branch
Settlement Music School, a non-profit organization founded in 1908, is one of the largest community schools of the arts in the country serving children and adults of all ages at five branches in Penns…
Welder Helper
Thank you for your interest in joining the Phillips Tank & Structure team! We design, engineer, construct, and repair above-ground steel storage tanks and other related structures. Headquartered…
Greek Language teacher- ID: 1099135
Language Trainers is a successful language training company working with freelance teachers of 70 different languages in hundreds of towns and cities across the world. Students are either in-company …
Rita's Treat Team Member
WE WILL OPEN FOR THE 2026 SEASON ON MARCH 1 INTERVIEWS WILL NOT BE UNTIL FEBRUARY JOB REQUIREMENTS PLEASE READ PAY STARTS AT 8$HR + TIPS. AVERAGE RATE WITH TIPS IS 18$-25$ PER HOUR A…
B2B Field Sales Representatives
Philadelphia, PA| Field-Based Base $40,000 + Uncapped Commission | Realistic Earnings $75K–$110K+ As businesses look ahead to the new year, we’re expanding our Philadelphia field sales team and …
Special Education Teacher Job in Pittsburgh, PA
BlueCloud Staffing is seeking a dedicated and compassionate School Psychologist to support a collaborative district in the Pittsburgh, PA area. This is a great opportunity for a professional who enjo…