CLINICAL DIRECTOR

Job Description

Job Description

Program Summary:
RHD Montgomery County Homeless Services and Genny’s Place offers a safe place to stay and assistance for individuals experiencing homelessness, helping them transition towards independent living. The program is a partnership between Your Way Home, Montgomery County’s Office of Behavioral Health, and Resources for Human Development. The program specifically caters to single adults without housing. Clients have access to dedicated caseworkers who help them find permanent housing and apply for necessary benefits. Additionally, we provide practical support such as laundry facilities, transportation, meals, clothing, and essential life skills training.

Position Purpose

The Clinical Director provides overall clinical supervision, management, and support to staff in treatment planning and the direct services provided to program participants. The Clinical Director ensures that the

program supports the individual goals of participants, and that the recovery process is encouraged. The Clinical

Director will display a commitment to RHD values and demonstrate these principals as job duties are performed.

Major Responsibilities

Leadership, Staff Management and Organizational Strategy

• Provides clinical supervision to staff individually or in groups, ensuring quality of care and service delivery
• Evaluates the quality, effectiveness, and consumer satisfaction of those services
• Coordinates and in some cases provide professional development training throughout the year.
• Work closely with members of the administrative team regarding program development, policy and procedures, staffing patting patterns, daily routines.

Operational

• Organizes and facilitates clinical team meetings for each resident. Ensures that the program supports goals for each resident.
• Leads therapy or psycho-educational groups as needed
• Assesses and evaluates referrals for admissions to the program. Attends meetings when individuals are hospitalized.
• Assesses and evaluates referrals for admissions to the program. Attends meetings when individuals are hospitalized.
• Provides crisis intervention as needed.

Quality Assurance

• Ensure that services meet the resident’s needs. These may include vocational, educational, medical, dental, legal, behavioral health, financial, housing and/or recreation services. Emphasis will be on those services that enhance independent living
• Coordinate and oversee support structure for program participant including facilitating family evolvement.
• Participates in program development, continuous quality improvement activities, and the evaluation of staff
• Responsible for program compliance regarding documentation, mandatory reporting laws, incident reporting and related compliance issues
• Reviews resident’s charts on a regular basis to ensure that charts are current and complete according to regulations and quality of care standards.
• Performs other duties as required by Director.

Job Qualifications and Competencies

Job Qualifications

• Ability to work independently as well as a member of a team required.
• Excellent writing and communication skills are necessary.
• Driver’s license required.

Education and Experience:

• Master’s Degree in Social Work or related field required
• Five years’ experience managing clinical operations

Job Competencies

• Effective Communication: Ability to clearly and respectfully communicate with individuals in service, families, staff, and external agencies. Demonstrates active listening and ensures transparency in all interactions.
• Ethical Practice: Upholds confidentiality, integrity, and ethical standards in all interactions and decisions, ensuring the rights and dignity of individuals in service are prioritized.
• Leadership and Accountability: Provides clear direction to staff, models positive behaviors, and takes responsibility for the success of the program. Holds self and team members accountable for meeting expectations and standards.
• Collaboration: Works collaboratively with other professionals, families, and community partners to ensure quality care and services are provided to individuals in service.
• Cultural Humility: Demonstrates respect for and understanding of the diverse backgrounds, needs, and perspectives of individuals in service, staff, and families, fostering an inclusive and supportive environment.
• Problem Solving and Conflict Resolution: Approaches challenges with a solution-focused mindset, resolving issues in a fair and timely manner, while maintaining professionalism and promoting a positive atmosphere.
• Adherence to Policies and Procedures: Ensures compliance with all regulatory and organizational standards, maintaining a safe, respectful, and efficient clinic environment.
• Well-organized and detail orientated
• Excellent Customer service skills (both internal and external)
• Strong interpersonal and communication skills
• Leadership and management skills
• Behavioral issue management and crisis intervention skills
• Compliance with regulatory standards
• Proficiency in direct supervision,
• Life saving measures (CPR) and first aid certifications
• Budget management
• Medical terminology knowledge
• Demonstrates a strong working knowledge of the appropriate regulations, Apis values and program policies and procedures.
• Basic computer and internet literacy with the ability to utilize applications like emails, time recording and other programs to enter and retrieve data as necessary to perform the essential functions of the job.
• Valid non-provisional drivers’ license and personal vehicle with state minimum liability insurance coverage.
• Subject to employment screenings, including FBI clearance, if applicabl

Physical Demands and Working Conditions

Network Functions

Equipment/Machines:

Physical Demands

• Maintain and abides by OSHA requirements and guidelines
• Observes all Fire and Safety Policies and Procedures
• Observes all Fiscal/Office/ HR Personnel Policies and Procedures

• VEHICLE REQUIREMENTS
• Current driver’s license, driver registration and a functional vehicle
• EQUIPMENT OPERATIONS
• Telephone: Cellular - Multi-line, Calculator, Copier, Fax, Computer

• Individual must be able to meet physical requirements of the job:
• Sitting at a meeting table or desk –
• Lifting – 10lbs or more Reaching – Lifting – Bending – Standing – Stooping – Twisting -

• Observes all HIPAA Policies and Procedures and maintains confidentiality
• Attends all required and scheduled trainings and meetings
• Always maintain a professional demeanor and exercise good judgement in all areas of employment duties

• COMPUTER SOFTWARE APPLICATIONS
• Has knowledge of each program

Climbing steps - Driving a vehicle

• Environment(s) is modern, well-lit office facilities in multiple locations

Multiple levels of stairs with access by elevator

1. ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE
2. Bloodborne Pathogens, Right To Know, HIPAA, Security Acts, Fire & Safety

About Company:

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.