Business Process Analyst ( {{city}})

Job Title: Process Modeler / Business Analyst Innovation & Technology

Location: [Insert Location or Hybrid/Remote]

Job Type: Full-Time

Industry: Real Estate / Construction / Technology Innovation

Department: Innovation & Technology

Overview:

We are seeking a detail-oriented and collaborative Process Modeler / Business Analyst to support strategic initiatives within our Innovation and Technology team. This role is instrumental in analyzing, designing, and optimizing business processes across departments, with a strong emphasis on improving operational efficiency, enabling digital transformation, and supporting the implementation of new technology solutions.

Key Responsibilities:

• Collaborate with cross-functional teams to gather, analyze, and document business requirements and workflows for current and future-state process modeling.
• Design and maintain clear, actionable process maps and documentation using tools such as BPMN, Visio, Lucidchart, or similar.
• Identify pain points, inefficiencies, and opportunities for automation or improvement across business functions including sales, design, construction, and operations.
• Serve as a liaison between business stakeholders and technology teams, ensuring alignment between functional needs and technical solutions.
• Support project lifecycle activities including requirement gathering, use case development, testing support, and change management.
• Monitor and measure implemented process improvements to ensure effectiveness and recommend adjustments as needed.
• Contribute to the roadmap of innovation initiatives by providing business insights, feasibility analyses, and user-centric design thinking.

Qualifications:

• 3+ years of experience in process modeling, business analysis, or related roles; prior experience in real estate, construction, or homebuilding sectors a plus.
• Strong knowledge of process modeling standards and techniques (e.g., BPMN).
• Experience working with digital transformation, ERP, CRM, or workflow automation tools preferred.
• Exceptional communication skills, with the ability to translate technical information into business terms and vice versa.
• Proven ability to manage multiple priorities in a fast-paced, cross-functional environment.
• Bachelors degree in Business, Information Systems, or related field; professional certifications (e.g., CBAP, BPM, Lean Six Sigma) are a plus.