Sales Quote Administrator - Packaging Equipment
Job Title: Sales Quote Administrator – Packaging Equipment
Job Type: Full Time, Salaried
Reporting Structure: Reports to Director of Marketing & Communications EAM-Mosca Corp., Hazle Township, PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a Sales Quote Administrator to join our Sales & Marketing Department. EAM-Mosca is privately held and retains a unique, focused, entrepreneurial culture. EAM-Mosca also enjoys a blue-chip client base of highly successful North and South American manufacturing companies and a portfolio of products for a variety of end-use markets. The key to the business's ongoing success is a system-based product portfolio featuring standard and custom-engineered packaging machinery solutions, as well as a superior consumable packaging product, complemented by quality technical service and readily available after-sales parts support. Job Description:
The Sales Quote Administrator will focus on preparing and generating purchase quotes for new and existing customers for EAM-Mosca’s end-of-line packaging machinery using Salesforce CPQ. This role is responsible for ensuring that multi-component packaging systems are quoted accurately, aligned with technical specifications and processed in a timely manner to support the sales pipeline. Roles and Responsibilities:
- CPQ Quote Management: Configure, price, and generate precise technical quotes and proposals using the Salesforce CPQ Quote Line Editor
- Equipment Configuration: Work with the EAM-Mosca Engineering team to translate complex machine layouts into valid itemized quotes for end-of-line systems including bundlers, unitizers, stretch wrappers, conveyors and custom engineering requests.
- Pricing, Configuration and Compliance Validation: Verify that product pricing, discounts, option selections and cross-equipment compatibilities conform to pre-established manufacturing, engineering and finance requirements.
- Pipeline Support: Track quotation revisions, monitor approval workflows, and manage order-activation documentation within the Salesforce CRM database.
- Report on Quoting Activities: Develop tracking reports on quote timing, conversion, won/lost rates, reason analysis and make recommendations for process improvements to increase closed-deal conversion rates.
- Quote Process Management: Work with EAM-Mosca Salesforce Administrator to improve the quoting process and train users on quote entry requirements.
- Quote Document Maintenance: Ensure all quote-related documents (price books, spec-sheets, service and warranty documents, technical drawings, product brochures, etc) are up-to-date and uploaded into Salesforce.
- Other Duties as Assigned: May include but not limited to working with Sales Team on special projects, trade show preparation and shipping, assisting with and tracking of Marketing Initiatives and promotions, etc.
- Education: Bachelor’s degree in Business, Supply Chain or Engineering is highly preferred. Comparable industry experience will be considered in lieu of education.
- Experience (Preferred): 2-5 years of previous experience in sales operations, industrial quotations or contract administration. Prior background working with industrial manufacturing, automation, or end-of-line packaging systems is a plus. Knowledge/use of Salesforce CPQ is advantageous.
- Software Proficiency: Familiarity with CRM/Quoting platforms (Salesforce is advantageous) and advanced spreadsheet software (Excel, Google Sheets).
- Salesforce CPQ Expertise: Direct proficiency quoting process: managing complex product bundles, lookup table, quote line groups, and multi-currency pricing.
- Technical Aptitude: Ability to work with engineering and sales teams to understand how various machinery products and optional items will interface in a packaging line to ensure quoted equipment meets the needs of the customer. Willingness to train with our in-house teams to understand how our equipment works and how it will be utilized by the end-user.
- Extreme Precision: High attention to detail to catch discrepancies in custom dimensions, required equipment selection/bundles, pricing discounts, electrical requirements, etc.
- Fast-Paced Prioritization: Proven capacity to manage multiple high-value capital equipment bids with overlapping deadlines.
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