Customer training manager

** While this job is remote, the employee will be regularly performing work at customer locations around the US. **

The Training Manager is responsible for coaching and enabling trainers at customer organizations to ensure effective adoption of Verifi's technology leveraging existing training materials and methods. You will lead the design and delivery of training programs that equip customer-side operators, field teams, and maintenance personnel with the knowledge and best practices required to realize full product value.

This is a hands-on role, blending technical understanding, coaching expertise, and strong communication skills to drive customer outcomes at scale

Minimum Qualifications:

• 5+ years of experience in technical training, customer enablement, or field operations in a B2B or industrial context

• Strong coaching and communication skills, with experience enabling trainers or frontline teams

• Ability to simplify complex workflows into clear, actionable training content

• Comfortable engaging with customer stakeholders from the plant floor to corporate leadership -

• Willingness to travel regularly to customer sites, up to 75% of the time, to lead in-person training and support deployments

• Valid Driver's License

**-

Preferred Qualifications:**

• Bachelor's Degree in Business, Engineering or Science Related

• Field service operations, industrial equipment, or maintenance practices

• Familiarity with concrete, construction, or heavy industrial sectors

Chryso and VERIFI, Saint-Gobain brands in our Construction Chemicals business, are leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers' specific concrete materials in a way that will maximize user satisfaction and economy.

We deliver significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state's Pay Transparency laws to the SGNA HR Compliance team at SGNA HR [email protected] .

Certain states require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees' well-being and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates and provide the local pay range for this position which is $80,000 to $100,000 per year. This base pay rate offered can vary depending on location/geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base pay rate, this position is eligible for an annual bonus. The targeted bonus amount is 9% of base salary based on company and individual performance measures. The Total Annual Target Cash range (base pay and annual bonus) for this position, is $87,200 to $109,000. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Employees have the flexibility to choose the benefits that best fit their individual needs.

Health and Wellbeing - Supporting your wellbeing, to thrive in life and work.

• Medical, Prescription Drug, Vision, and Dental Insurance

• Healthcare Saving Account and Flexible Spending Account options

• LiveWell Wellness Program

• Employee Assistance Program (EAP)

• Paid Time Off and Paid Parental Leave [WASHINGTON STATE ONLY: Must include specific number of days or hours of PTO, vacation and holidays the candidate should expect to receive in a calendar year (ex: (15 days PTO per year, 10 paid holidays per year)]

Retirement and Protection - Helping to make the future life you want a reality.

• 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan

• Company-provided Life Insurance, AD&D, Short-Term Disability

• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and

• Accident Insurance

Additional Benefits - Helping shape the experience and impact you want

• Commuter Benefits

• Group Legal

• Identity Theft Protection

• Auto and Home Insurance

• Pet Insurance and Discounts

• Back-up Child and Elder Care

• PerkSpot Employee Discount Program

• Volunteer Day