Product Family Technical Lead II - AI

Provides expert level system analysis, design, development, and implementation of applications and databases. Directs the business assessment and requirements analysis processes, for the development of hardware and operating systems.

Come lead Vanguard into the new frontier — and build our clients' future with us.

Informational: Advice Ai Solutions: AI Advisor - Client Assist and beyond | Meeting Chat | Microsoft Teams

Vanguard's mission is to give every investor the best chance for investment success. Advice is the most direct expression of that mission — the moment where our purpose meets a client's real life, real goals, and real decisions.
Client Assist - Vanguard's first AI advisor is how we scale that promise to every client we serve. What we build now will define how we connect with our clients - how Vanguard grows and becomes synonymous with Advice.
Come work with us to build the AI Platform of the future and work with:
AWS Bedrock for model inference
LangGraph for agentic orchestration
Gemini in the multi-model mix
RAG + agent memory so Client Assist learns and grows with every client
MCP ( Model Context Protoco l) unlocking tools, data, and actions
Arize + Evals so we ship with confidence and measure what matters
Novel interaction patterns reimagining how humans and AI collaborate
You must be hands on - you must always be learning - and you must be willing to lead at the frontier.
Primarily used technical skills:
Node
Typescript
Python
AWS
Bedrock
Core Responsibilities

• Provides expert level system analysis, design, development, and implementation of applications and databases. Integrates third party products. Ensures that expected application performance levels are achieved.

• Ensures the viability of IT deliverables. Recommends development options, including design, build/buy, and vendor purchase. Conducts testing, including functionality, technical limitations, and security.

• Elevates code into the development, test, and production environments on schedule. Provides follow up production support. Submits change control requests and documents.

• Provides subject matter expertise in software development methodology and development architecture standards. Mentors and trains staff with less experience. Resolves elevated issues and recommends enterprise-wide improvements.

• Participates in design, code, and test inspections throughout the life cycle to identify issues. Explains technical considerations at related meetings, including those with internal clients. Performs systems analysis activities.

• Thoroughly understands client business functions and technology needs. Has a broad and deep understanding of Vanguard's technologies, tools, and applications, including those that interface with business area and systems. Is well versed on the latest technologies and tools supporting software development in the industry.

• Interfaces with cross functional team members and communicates systems issues at the appropriate technical level for each audience.

• Thoroughly understands and complies with Information Technology and Information Security policies and procedures and verifies that deliverables meet requirements.

• Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum of eight years related work experience, with at least two years of development experience.

• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.