Senior ecommerce associate - multiple

Ballard Designs
West Chester, PA

The Opportunity

Reporting to the Manager, the eCommerce Sr. Associate drives communication for digital needs with the business for the team. You will lead external communication with vendors and guests on digital strategy for brand and product. The eCommerce Sr. Associate oversees and prioritizes workload for their direct report, eCommerce Associate. We have an opportunity for QVC to support Soft lines and an opportunity for HSN to support hardlines.

Who We Are

We bring the joy of product discovery on TV to digital. Provide fun, addictive & social digital experience that inspires & informs her through product discovery and compelling content

Your Impact

  • Develop content strategy for the category, brand, and products including TSV/BIG/Steal.
  • Create category projections and achieve the Digital and Category sales plan.
  • Use sales and metrics to create Digital experience, identify new selling methods.
  • Lead category projects including events, present in brand/category Strategy meetings.
  • Create and distribute the department, brand, event and promotional briefs for category and product detail content including TSV/BIG/Steal.
  • Review product content (digital images, copy) to meet the strategy, generating recaps and reporting to guide future strategies.
  • Employ systems and tools to accomplish daily and long-term assignments.
  • Work with internal partners on execution for the category and department.
  • Collaborate with Merchandising and Planning to strategize driving items, brands, categories and eCommerce strategies to meet sales goals.
  • Use data-driven insights from Coremetrics, Tableau, Microstrategy, DART Dashboard and established customer segments to develop programs that provide a more personalized shopping experience.
  • Work with vendors and guests to develop category/brand appropriate recommendations for the eCommerce strategy (i.e. content, customer marketing programs, email campaigns, photos).

What You Bring

  • You hold a Bachelor's degree in merchandising/marketing/eCommerce sales or equivalent business experience
  • You have 3 plus years' experience in an eCommerce environment, or equivalent combination of training and experience required
  • Proficiency in Microsoft Office suite, Tableau, & windows based systems

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at

[email protected]

for assistance.
Posted 2025-10-06

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