Customer Service Representative, Wholesale Produce Supplier

Job Description

Job Description

Customer Service Representative (Full-Time)
Giordano Garden Groceries | Philadelphia, PA

Giordano Garden Groceries, a family-owned wholesale produce distributor based in Philadelphia , is looking for a friendly, reliable Customer Service Representative to join our growing team.

This role is ideal for someone who enjoys working with customers, stays organized under pressure, and thrives in a fast-paced environment . You’ll play an important role in supporting daily operations and maintaining strong relationships with our long-standing customers.

Key Responsibilities

• Provide excellent customer service in person and over the phone

• Enter and process customer orders, changes, and returns accurately

• Answer customer questions about products, availability, and order status

• Resolve issues quickly while maintaining a professional and helpful attitude

• Maintain organized records including invoices, delivery slips, and driver logs

• Assist with general administrative tasks and office organization

• Support day-to-day operations to keep workflow running smoothly

Qualifications

• 1–2 years customer service experience preferred, however we will teach you all you need to know!
  
  
• Produce or food distribution knowledge is a plus
  
  
• Strong communication and phone skills

• Organized with strong multitasking ability

• Detail-oriented with accurate data entry and typing skills

• Experience with QuickBooks, Excel, and Microsoft Office preferred

Schedule

This position is for an evening schedule and requires availability for weekends and rotating holidays .

Typical schedule will be Thursday–Monday, approximately 3:00 PM – 11:00 PM / 12:00 AM , with Tuesday and Wednesday off .

Why Join Us?

• Supportive family-owned business environment
  
  
• Opportunity to grow with a stable, expanding company
  
  
• Work with a team that values reliability, professionalism, and great service

Interested? Apply today and become part of our team at Giordano Garden Groceries.