Patient Care Coordinator

Job Description

Job Description

Job Summary:
We are seeking a dedicated Patient Care Coordinator to join our team. The ideal candidate will be responsible for providing exceptional administrative support in a healthcare setting. As a Patient Care Coordinator, you will play a crucial role in ensuring smooth patient flow and delivering high-quality care.

Duties:
- Greet and assist patients in a friendly and professional manner
- Schedule patient appointments and manage the appointment calendar efficiently
- Maintain patient records accurately and confidentially
- Answer phone calls, respond to inquiries, and provide information to patients
- Collaborate with healthcare providers to coordinate patient care services
- Verify insurance coverage and process billing information
- Ensure compliance with medical office procedures and protocols

Qualifications:

- High School diploma or GED - some college preferred
- Previous experience in a medical office setting preferred
- Proficiency in medical terminology and administrative tasks
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Ability to multitask and work effectively in a fast-paced environment
- Ability to maintain confidentiality and handle sensitive patient information with utmost care
- Willingness to grow and learn new skills in audiology related skills set (audiology practice software, sensitivity to hearing loss, possible career track in hearing care)
- Basic computer skills (Word, some Excel and QuickBooks)

Occasional travel to attend training conferences is required (airline travel, hotel stays), generally 2-3 days, which may include a weekend, once or twice a year.

Benefits included with full-time employment:

- Health insurance
- Retirement plan
- Paid time off and paid holidays
- Specialized Training, Coaching, and Mentorship
- Competitive Pay with Potential Incentive/Bonus

Pay: $16-$19 per hour depending on experience

This isn’t just a job: it’s a commitment to a team, serving a real purpose, helping people stay connected with their loved ones and enjoy life. If you are looking for a professional, challenging, stimulating environment and meet the above criteria, please apply now!

Office Hours: Monday to Friday 8:00 AM to 5:00 PM

Visit our website to learn more about the company:

Job Types: Full-time, Part-time

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Retirement plan