Lead Patient Care Technician

Join our team as a Lead Patient Care Technician, where you will play a key role in delivering exceptional patient care and supporting team success. In this leadership position, you will work closely with nursing staff and department leadership to ensure smooth operations and high-quality care.

As a Lead PCT, you will provide hands-on patient care, assist with clinical procedures, and serve as a resource for other team members. You’ll also help onboard and mentor new staff, support scheduling, and contribute to department initiatives. This position offers 12-hour shifts with both day and night options available, and includes every other weekend rotation. If you are passionate about patient care and ready to lead by example, we want to hear from you!

Responsibilities:

• Receive and apply feedback constructively; identify learning needs and seek support for growth.
• Communicate effectively with unit director and team to plan and prioritize tasks.
• Report equipment issues promptly and maintain professional relationships across departments.
• Support unit-wide tasks such as answering call lights, passing meal trays, and patient transport.
• Demonstrate clear communication and cultural sensitivity within the healthcare team.
• Promote safety for patients and self; maintain accountability and motivation in the workplace.
• Perform core nursing assistant duties: vital signs, blood glucose, I&O, weights, specimen collection, Foley care.
• Carry out additional clinical tasks: phlebotomy, dressing changes, catheter removal, bladder scans, and point-of-care testing.
• May assist with advanced procedures based on department needs: wound care, EKGs, NG tube management.
• Provide direct patient care and assist with therapies and daily living activities.
• Observe and report patient status changes; educate patients and families under RN guidance.
• Adhere strictly to patient care policies, safety protocols, and documentation standards.
• Participate in onboarding, precepting, and mentoring new staff; support departmental initiatives.
• Engage in scheduling and committee work; contribute to quality improvement projects.
• Support UPMC Experience initiatives including AIDET coaching, rounding, and check-ins.
• *Performs in accordance with system-wide competencies/behaviors.
• *Performs other duties as assigned.