PROGRAM SPECIALIST

Supportive Concepts for Families
Harrisburg, PA

Job Description

Job Description

Supportive Concepts for Families, Inc, an Affiliate of Apis Services, is seeking to hire Full-Time Residential Specialists to provide direct support to individuals within our Lebanon and Dauphin county areas. This position will assist individuals in our Residential IDD Program under the 6400 Regulatory Compliance.

Supportive Concepts for Families, Inc. is dedicated to supporting individuals with Intellectual and Developmental Disabilities to live a meaningful day defined in the most independent and fulfilling manner possible. The pillars of our success in serving so many people have been due to dedicating ourselves to the constant effort to ensure the physical and mental health of the individual served, to ensure their safety and the safety of the community they live in and to create opportunities for them to ultimately live a happy life in a manner that they choose. This position will cover a caseload of individuals in Dauphin and Lebanon counties.

POSITION STATEMENT:

The Program Specialist will:

  • Function with autonomy, diplomacy and professionalism within the guidelines established by this organization
  • Promote the well being of the human aspect of this organization and report any concerns to the Executive Director
  • Function with the highest esteem in dealing with all employees, supervisors, and consumers of this organization
  • Be an advocate for all of the policies and protocols of the organization

RESPONSIBILITIES OF THE JOB AND ESSENTIAL ELEMENTS:

  • Maintain a caseload of no more than 30 individuals
  • Complete quarterly reports, annual assessments, outcomes, SNAP assessments, personal inventories, consumer demographic sheets and required paperwork for the 6400 regulations and PA 51 regulations for all individuals on caseload
  • Attend monthly Waiver monitoring meetings and complete follow up actions for Waiver monitoring issue forms
  • Provide needed documents to the Supports Coordinator, for individual’s meetings as well as attend meetings with other team members
  • Function as the initial point of contact for Supports Coordinators, Administrative Entities, and Government agencies
  • Visit all homes on the caseload a minimum of twice per month to include one awake night. More visits will be necessary if individuals are in crisis, new to programming, or have increased training needs
  • Participate in monthly Team meetings for assigned team and homes
  • Attend all ISP meetings, complete annual outcomes/procedures and all needed paperwork and submit to the Supports Coordinator
  • Ensure the resident’s home is a safe, functional living space to meet individual needs
  • Participate in medical appointments (especially psychiatric or hospital discharge) as needed to ensure additional services are requested if needed and that information is relayed appropriately
  • Participate in on-call rotation, as assigned
  • Create, monitor, and update house books for all individuals on caseload
  • Coordinate and participate in all evaluations including, PT, OT, speech, sensory, and any other required support
  • Work in conjunction with Referral Team on coordination with pending placements, as well as with the families and present provider of these individuals
  • Coordinate and participate in all evaluations concerning wheelchairs, medical and adaptive equipment
  • Participate in outside reviews i.e. SIS assessments, quality assurance visits, and other visits as scheduled
  • Review all ISP’S for individuals on case load and ensure that the Assistant Program Coordinator administers competency tests to all employees on new plans
  • Notify appropriate Supports Coordination entity of errors or inconsistencies in ISP hours or needs and coordinate with Central Scheduling
  • Attend staff meetings and training sessions as required
  • Review noted events and ensure incidents submitted timely
  • Completion of annual consumer inventory. Ensure updates are completed as large purchases or disposals are completed
  • Prepare and maintain all required licensing files throughout the year for each resident in preparation for annual licensing and follow up with Program Coordinator/Assistant Program Coordinator for needed items
  • Coordinate completion of Quarterly Licensing Inspection summaries as well as Licensing Inspection Instruments
  • Draft and update Behavior Support Plans as needed (if not completed by PDCS)
  • Work in conjunction with Program Coordinators and Assistant Program Coordinators if a crisis arises in the home related to the individuals
  • Promote residents, staff and company in a positive manner to neighbors, doctors, families and the public at large
  • Maintain and manage Individual record compliance (Setworks) including but not limited to: emergency demographics, annual consent packet, Annual SNAP, HRST, Dental plan, Quarterly reviews, Medical compliance- coordinate & track medical appointments/ paperwork, Enter outcomes in Setworks/ monitor documentation
  • Submit EIM Submission/ Finalizations
  • Review and participate in medication error debriefing
  • Act as SCO liaison, Attend all SC waiver monitoring and communicate updates to ISP
  • Participate in all SIS assessments, MA Renewals, SNAP benefit applications
  • Act as Family liaison
  • Maintain documents in Critical Info Book and sign as the initial trainer for all plans & protocols
  • Track/ audit staff training on plans & protocols
  • Co-facilitate bi-monthly house meetings
  • Manage and maintain refusals, write desensitization plan, enter plan questions related to refusals, and document progress on quarterly report
  • Assist with additional duties as assigned by Program Management

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Associates Degree (or 60 credit hours) and 4 years of experience working directly with people with developmental disabilities
  • Excellent communication skills, documentation accuracy, and organizational skills
  • Detail oriented

PREFERRED EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Bachelor’s Degree and 2 years of experience working directly with people with developmental disabilities

About Company:

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, INC and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Posted 2026-03-20

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