Custodian

Job Description

Job Description

Job Details

Description

Under the direction of the Custodial Supervisor, and a member of the Buildings and Grounds team, the Custodial Technician is responsible for consistent and reliable custodial work. This includes cleaning floors, bathrooms, offices, and all public areas of the buildings and grounds. They help provide for a safe, clean, welcoming, and healthy environment for the visitors, clients, staff, and residents of Northern Children’s Services.

THE FOLLOWING ARE THE ESSENTIAL FUNCTIONS OF THIS POSITION

FACILITY UPKEEP

Maintain the overall cleanliness of all buildings and the grounds belonging to NCS (offices, public spaces, toilets, sinks, kitchens, bathrooms, windows, mirrors, dusting, pool areas, yards, and driveways, etc.)

Performs room turnovers upon resident move-out, including cleaning and preparation for new occupants.

Maintains grounds year-round and oversees all roadways and walkways to guarantee accessibility and safety, especially during rain and snowstorms. Keeps grounds free of trash and debris.

Performs landscaping duties, as needed.

Escorts to contractors on campus when needed.

Keeps tools, materials, and storage areas clean and safe.

Assists in compliance with all fire, safety, and sanitation regulations and other licensing and code requirements.

Oversees completion of all checklists and paperwork related to the cleanliness of buildings, equipment, and grounds, ensuring adherence to Agency standards.

Participates in the department’s emergency after-hours on-call schedule.

Performs all other professional responsibilities as assigned by the Director of Buildings and Grounds or Custodial Supervisor that are consistent with the requirements of their position and their competencies.

COMMUNICATION

Attend monthly Safety Committee meetings as the official representative of the B&G department on a rotating basis. Attends other meetings and training sessions, as required.

Promotes and ensures effective communication between Buildings & Grounds staff and staff from other departments.

Utilizes Fresh Desk, Northern’s task management and ticketing system, to track the completion of tasks.

BASIC SKILL SETS

Custodial Technician must be able to:

Communicate and interact with all staff and residents.

Repeatedly lift up to 50 pounds throughout the day.

Climb ladders and walk roofs.

Read and understand regulatory policies, including fire, safety, and sanitation regulations.

Understand and follow directions.

Work independently and cooperatively as part of a team.

Manage work-related stress.

Basic computer and digital literacy.

QUALIFICATIONS

Education: High School Diploma or equivalent

1-2 years of custodial experience

General understanding of custodial services in a campus or multi-site environment.

Transportation: Must have access to reliable transportation

PHYSICAL CAPABILITIES AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job requires the ability to perform physical work, including the ability to lift at least 50 lbs.

Job requires the ability to walk up and down stairs.

Job requires walking and standing for hours at a time.

Job may require some evening and weekend hours.

SCHEDULE

This position is full-time, generally Monday-Friday, 9 a.m. – 5 p.m. with flexibility required to accommodate evening/weekend events, and participation in the overnight on-call rotation.

Trauma-Informed Principles

Northern Children’s Services is committed to fostering a therapeutic environment rooted in safety, nonviolence, and resilience. Our policies are guided by trauma-informed principles, ensuring that we create a supportive and healing atmosphere for clients and staff.

A trauma-informed approach recognizes that past experiences, including trauma, can significantly impact a person’s behavior, emotions, and interactions.

Therefore, we strive to:

Use emotional intelligence: Respond with empathy and awareness, even in difficult situations.

Communicate effectively: Listen actively, ask clarifying questions, and avoid judgmental language.

Understand trauma’s impact: Be aware that clients or colleagues may react based on past experiences, not just the present moment.

Apply person-first, strengths-based language: Focus on people’s strengths and abilities rather than defining them by their challenges (e.g., saying "a person experiencing homelessness" instead of "a homeless person").

By adhering to these principles, we ensure that our workplace is not only effective but also compassionate and inclusive for everyone.