Care Transition Specialist - Remote (PA/NJ/DE)

Independence Blue Cross
Philadelphia, PA
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.

Summary

The Care Transition Specialist is responsible for supporting members as they transition from inpatient care to home or another care setting. This role ensures continuity of care, reduces avoidable readmissions, and promotes positive health outcomes through proactive outreach, education, and coordination of services.

Responsibilities

  • Member Outreach & Engagement
    • Contact members post-discharge to review discharge instructions, identify current needs, and escalate immediate needs to clinical team.
    • Educate members on medication adherence, symptom monitoring, and follow-up appointments.
    • Identify social determinants of health barriers and connect members to appropriate resources.
    • Assists members with understanding their plan benefits and connects to member services.
  • Care Coordination
    • Assist with scheduling follow-up visits with network providers and specialists.
    • Facilitate referrals to home health, durable medical equipment, and community-based services as needed.
    • Collaborates with interdisciplinary team (nurse health coach and/or social workers) for consultation and referrals.
  • Monitoring & Documentation
    • Documents member outreach outcomes and barriers to care using health plan care management systems within scope of role.
    • Document all interactions in compliance with organizational, regulatory, and NCQA standards.
    • Monitor high-risk members and escalate concerns to clinical case managers as needed.
Requirements

  • Bachelor’s degree in health sciences, psychology, social work, or related field, nursing, public Health, or related field required.
  • 1–2 years of experience in relevant work experience (healthcare, member-facing role such as case management and member outreach).
    • Knowledge of managed care principles, discharge planning, and community resources.
    • Strong communication and interpersonal skills.
    • Excellent written and verbal communication skills.
    • Ability to work independently and manage multiple priorities.
Fully Remote

This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence’s physical office locations to perform the work. However, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
Posted 2026-02-19

Recommended Jobs

Field Technician 1 - Construction Materials Testing

RCG Moody International Limited c/- Intertek
York, PA

Entry Level Field Technician I - York, PA Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking an Entry Lev…

View Details
Posted 2026-02-16

District Electrical Quality Coordinator

MMR Group
Canonsburg, PA

MMR Constructors, Inc. is accepting resumes for Electrical Quality Control Coordinators  with industrial construction experience. ~ District Office Site location:  Canonsburg, PA Company Cult…

View Details
Posted 2026-01-14

Commercial Business Development Representative

Work With Your Handz
State College, PA

Commercial Business Development Representative We're seeking a driven sales leader with a passion for business growth and cultivating strong client relationships to join our team as a Commercial…

View Details
Posted 2026-01-26

Sales Representative - Eighty Four, PA

PPS-HPS
Eighty Four, PA

B2B SALES PRO – TRUCKS & EQUIPMENT Base Salary + Commission $100K+ First-Year Potential If you know how to hunt, build relationships, and close—this territory is yours. We’re a premier tr…

View Details
Posted 2026-01-09

Clinical Dietitian

Roxborough Memorial Hospital
Philadelphia, PA

Overview Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Roxborough Memorial Hospital, a member of Prime Healthcare, offer…

View Details
Posted 2026-02-20

CDL A Delivery Driver

Zilka & Company
Hunker, PA

Zilka & Co is in need of a Local CDL Class A Delivery Driver (Good home time). Responsibilities: Responsible for delivering and unloading various food products to retail/wholesale customers. …

View Details
Posted 2026-02-17

LOCUM Cardiothoracic Physician Assistant

Palm Careers
Pennsylvania

We are hiring a locum Cardiothoracic Physician Assistant for a 6-month LOCUM Need near Pittsburgh, Pennsylvania! Our need is to come and assist in our Operating Room, Floor and Clinic supporting our …

View Details
Posted 2026-01-25

Line Cook

Fitler Club
Philadelphia, PA

Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all u…

View Details
Posted 2026-02-09

Nonprofit Marketing Manager

Team Builder Recruiting
Worcester, PA

Nonprofit Marketing Manager Worcester, PA Do you have the leadership and marketing expertise to help grow a Christian media ministry and expand its impact worldwide? Why You'll Love Working…

View Details
Posted 2025-12-17