Social Service Coordinator- West Poplar + New Covenant

Social Services Coordinator – Family & Senior

Department:  Impact and Service Delivery 

Reports to:  Regional Lead SSC/Regional Associate Director

Schedule:   Monday - Friday 9:00AM - 5:00PM

Hours: 35 hours per week

Pay: $21.00 - $23.00 per hour

Job Summary:

The Social Services Coordinator facilitates programs and services aimed at enhancing the quality of life for affordable housing residents, including families, children, seniors, and individuals with disabilities. This role fosters a safe, inclusive, and engaged community by coordinating activities that promote well-being, economic stability, and social development. 

The coordinator will implement Better Tomorrows’ five core focus areas: Health, Wellness and Nutrition; Academic Support; Financial Literacy; Job Readiness; and Social and Community Engagement.

Supervisory Experience:

• None
  
  

Duties and Responsibilities

The Social Services Coordinator will develop, coordinate, and facilitate the following programs for residents of all ages, leveraging community partnerships and resources:

• Educational and Economic Stability Programs:

  • After-school and summer programs for children

  • GED preparation and educational support programs

  • Job readiness training, including resume building and computer skills

  • Financial literacy programs for all ages
    
    

• Health and Wellness Services:

  • Health and wellness seminars promoting physical and mental well-being

  • Case management services to help seniors age in place

  • Occupational wellness programs for economic self-sufficiency
    
    

• Community and Social Engagement:

  • Social events to strengthen community bonds

  • Neighborhood Watch and other safety initiatives

  • "I’m OK" programs for seniors and individuals with disabilities
    
    

• Resident Support and Case Management:

  • Assist with referrals and follow-ups for residents needing specific services

  • Conduct wellness checks and create individualized service goals for residents
    
    

• Food Security Initiatives:

  • Lead food distribution programs, including food banks and hot meal services
    
    

• Administrative and Organizational Responsibilities:

  • Track case management progress and program attendance using data systems

  • Publish and distribute monthly newsletters and event calendars

  • Engage volunteers and community partners to support programs

  • Assist property management with resident compliance (e.g., healthy homes referrals)

  • Manage site budgets following organizational procedures

  • Secure supplemental program funding through grants, donations, and partnerships
    
    

• Other Duties:

  • Attend mandatory training/conferences, including overnight travel when required

  • Work flexible hours, including evenings and weekends, as needed

  • Perform additional responsibilities as assigned by management

Required Skills and Abilities

• Proficiency in Google Suite, Microsoft Office, and relevant data management systems

• Strong verbal and written communication skills

• Advanced project planning and organizational skills

• Ability to build relationships with residents, community partners, and stakeholders

Education and Experience

• Minimum of one (1) to three (3) years of experience in social services or related field

• Bachelor’s degree in Social Work, Education, or related field preferred

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer

• Ability to lift up to 25 pounds occasionally

Benefits:

Comprehensive Health Coverage - Full medical, dental, and vision insurance for you and your dependents.

Retirement Savings - A 401k plan with a company match to help you plan for your future.

Generous paid time off - Fifteen (15 days) of vacation accrued annually, 5 sick days, 2 personal days, paid birthday, 13 paid holidays

Employer-Paid Basic Life Insurance (1x annual salary - max. $50k)

Life Insurance and Disability Insurance