Senior Consultant, PrC Change Management and Training
- Oversee the design and delivery of the training program, including on demand and live delivery.
- Lead design and delivery of communications strategy including field debrief, release-related notifications, provisioning status notifications, reminders etc.
- Facilitate site and provider onboarding by supporting program overview conversations, site discovery activities, clinical note title creation, etc.
- Collaborate with internal and external teams to prepare materials for leadership readouts, PI planning, and priority setting activities.
- Use storytelling and visualization techniques to convey projecting planning and related insights.
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
- Bachelor's degree
- 5+ years of experience supporting healthcare related organizations with change management, training or communications
- 1+ year of experience supporting or leading change management tele-health programs
- 1+ year of experience with Salesforce, particularly in support of clinical care delivery
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Must be able to obtain and maintain the required Public Trust
- Experience with JIRA and Genesys, preferably in a healthcare environment
- Prior experience developing, facilitating, and leading organization change management efforts
- Prior healthcare consulting experience
- Experience with mental health safety planning protocols
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