Support

Overview:

We are in the business of home ownership and are looking for a Disbursement Clerical Support person who will find a career with us. This non-exempt role is perfect for someone is very detail oriented as you will review and determine whether Mortgage Connect is providing the most accurate information at the time of payment. Your typical duties will include printing checks, mailing out checks, compiling spreadsheets and sorting returned mail.

What you will do

Strong attention to detail

• Data entry
• • Compiling spreadsheets
• Printing and sorting checks:
• • Reviewing a list of escrow and recording checks and printing along with documentation
• Discrepancy investigation and resolution
• • Sorting through return mail and deciding action that needs taken
• Have an understanding of all Disbursement checks
• • Able to assist Disbursement team with sorting and sending out checks

Reporting and Communicating

• Effective and clear communication with the teams within Mortgage Connect to resolve all delays and issues that result in the file not disbursing within the scheduled timeframe
• Reporting all holds and stale dated checks to appropriate parties designated by disbursements management

Scanning/shipping

• Shipping and mailing all payments to proper parties
• • Determine whether payment will be received within due date
  • Deciding whether the checks need sent via USPS or UPS
  • Accurately creating labels and making sure tracking is available to all teams
• Printing reports from established databases
• Perform duties and responsibilities in accordance with established time standards
• Act as a leader within the company
• All other duties assigned

What you will bring

• Associates degree or higher in accounting/finance or practical work experience with departmental systems and software
• Ability to multitask and be detail oriented
• Must possess good organizational skills and be able to provide great customer service

What we offer

• 
  Competitive payrates based on skills and experience
• Extensive benefits package : Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
• Rest and relaxation: Paid holidays and generous PTO based on tenure
• Community and Philanthropy: Paid volunteer time
• Paid Maternity and Parental Leave
• Contribute to your future: 401K plan and robust continuous learning opportunities
• Work Perks Program: Access to discounts that help save money in your daily life

Is this the ideal location for you?

This is a full time in-office position.

Who we are

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect , Collaborate , Communicate , Care , and Celebrate . We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.

All onboarding employees will be required to complete a pre-employment background check and drug screening.

We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [email protected]