Catering Services Supervisor - Kutztown University

Responsible for the oversight and delegation of responsibilities within a high-volume catering operation including supervision of daily events ranging in size and scale.

Job Responsibilities

• Oversee assigned events and ensure all catering staff understands event timelines and details. Assigns specific job tasks when necessary and completes staff assignments sheets for larger events.

• Ensures buffets are setup properly according to company standards, keeping in mind flow of guests, timelines, equipment, and labeling, etc.

• Coordinates timeline, service, etc. with event contact, catering and culinary teams alongside management and has problem solving abilities.

• Completes detailed check of all food and supplies when setting up events

• Completes equipment pack out sheets for all catered events and ensures pack outs are properly complete and accurate in a timely manner, reports to catering director on daily basis for updates or concerns.

• Assist and supervise daily deliveries, setups and cleanups according to daily breakdown. Timing is imperative because rooms are scheduled for meetings, classes, etc. Communicate any concerns with managers.

• Provides excellent customer service, anticipating guests’ needs

• Ensures food quality and presentation – work with culinary to ensure accurate timeliness of food preparation and coordination of equipment needed.

• Use and train staff in proper service techniques per company standards

• Ensures cleanliness of catering storage areas and supports weekly inventories

• Enforce HACCP Guidelines: hot food hot, cold food cold, handwashing, etc

• Responsible for overseeing proper return of equipment and food following events

• Assists in maintaining catering equipment through use of appropriate storage and equipment handling

• Ability to drive catering vehicles and fill in for catering support team as needed.
  At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Must read, write, and understand verbal instructions
• Must complete a sanitation course either before or during the first year as a lead
• Ability to perform basic arithmetic
• Maintain emotional control under stress
• Ability to resolve interpersonal situations
• Strong organizational skills
• Previous experience as a supervisor or in a related role preferred
• Requires ability to work independently and as part of a team
• Requires flexible schedule based on event hours including mornings, evenings and weekends

Minimum Education/Certification - High School Diploma/GED

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education