Billing and Practice Operations Manager

Job Description

Job Description

Main Line Vision is a thriving, independent optometry practice backed by the Vision Source network. We’re a collaborative, patient-centered team committed to delivering exceptional care using cutting-edge technology and a warm, welcoming approach.

The Billing & Practice Operations Manager is a hands-on role at the center of how our practice runs. You’ll own the insurance and billing function and keep day-to-day operations running smoothly. This is a great fit for someone who brings strong medical billing expertise and genuinely enjoys contributing to a close-knit team.

This is a part-time role, 20 - 30 hours/week, including Saturdays, starting at $20/hr.

We value team members who bring accuracy, initiative, and strong insurance knowledge to our practice. Eyecare experience preferred.

Insurance & Billing

• Submit and manage medical claims

• Coordinate with our insurance billing service to verify eligibility and communicate benefits to the front desk staff

• Review and resolve claim denials in a timely manner

• Monitor accounts receivable and follow up on outstanding balances

Operations & Administration

• Oversee day-to-day office operations, patient flow, and scheduling

• Foster a positive team environment and keep staff coordinated

• Address technology-related concerns and support electronic medical record (EMR) system administration

• Proactively identify operational gaps and drive improvements from start to finish

Must Have

• Experience in medical billing, coding, and collections

• Experience with EMR systems

• Background in a medical office setting; eye care experience preferred

• Demonstrated ability to support staff in an office environment

• Strong organizational skills with exceptional attention to detail

• Comfortable multitasking across billing, administrative, and operational priorities

Nice to Have

• Familiarity with vision insurance plans (EyeMed, Spectera, VSP, etc.)

• Experience wearing or fitting contact lenses, or willingness to complete contact lens training

• Comfortable with social media platforms for basic practice marketing support