Front Desk

Job Description

Job Description

Edenbrook South is a proud member of the Eden East Network, a leading provider of post-acute rehabilitation and long-term care. We are committed to delivering excellence in care through a holistic approach that nurtures the mind, body, and soul. Join our compassionate and dedicated team in making a difference in the lives of our residents and staff.

Edenbrook South is looking for their next Front Desk to work on the day shift. We are skilled nursing facility that's part of the Eden Senior Care network.

Work Schedule: 8:00 AM - 4:00 PM (Mon-Fri)

This role serves as the first point of contact for visitors and guests to the facility and excellent customer service and organizational skills are essential. Additionally, the Receptionist will assist with administrative tasks including scanning documents, resident trust, AP, scheduling care conferences, and more.

If you think you'd make a great fit, we'd love to hear from you!

• Composes confidential correspondence, complies reports, and types general administrative and technical materials for the administrator.
• Coordinates the maintenance distribution, and implementation of written policies and procedures that reflect the goals and objective of the facility and the corporation. ( includes personnel policies, resident care policies, procedure manuals, position descriptions, etc.).
• Develops and maintains a good working rapport with the inter-department staff, and other departments within the facility to assure that administrative services and activities can be properly maintained to meet the needs of the facility.
• Disperses mail to staff and residents.
• Maintains confidentiality for all residents, administrative, and corporate information.
• Assist business office and staff with accounts payable and resident trust.
• Interacts with customers, families, visitors, facility and corporate staff.
• First point of contact for incoming calls; transfers to appropriate staff members/residents.
• Assists with transportation follow up and scheduling.Assists different department heads within the facility for other assigned tasks.

QUALIFICATIONS:

• Strong administrative skill set and customer service background with relevant job experience.
• Minimum one year's secretarial experience required.
• High school degree or equivalent with business curriculum required.
• Typing, filing, correspondence composition and computer skills required.
• Must possess strong organizational skills.
• Must possess the ability to interpret and apply departmental procedures.
• Must have a sense of accountability and responsibility.