Clerical Assistant 2 - Mercer County Assistance Office

Reference #: 5282246

Salary

$36,108.00 - $53,105.00 Annually

Location

Mercer County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-46078-00102

Department

Department of Human Services

Division

HS Mercer CAO Hdq

Opening Date

03/26/2026

Closing Date

4/9/2026 11:59 PM Eastern

Job Code

00102

Position Number

00075879

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

00210043

Bureau / Division

Office of Income Maintenance - Mercer County Assistance Office

Worksite Address

2236 Highland Road

City

Hermitage, Pennsylvania

Zip Code

16148

Contact Name

Angela Houk

Contact Email

[email protected]

THE POSITION Are you searching for a rewarding career in public service? Do you want to make a difference in the lives of those who live in your community? If you do, a Clerical Assistant 2 position with the Department of Human Services might be perfect for you!

Apply today to join our dedicated team of professionals!

DESCRIPTION OF WORK

The Clerical Assistant 2 in this position will perform a wide-range of clerical duties, which will enhance staff members ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. Clerical Assistant 2s interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment, 37.5 hours per week. Work hours are 8:30 AM to 5:00 PM, Monday thru Friday with a 1-hour lunch. Travel and overtime as needed. Free parking at this facility. DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment. Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Hermitage, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes).

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. Hiring preference for this vacancy will be given to candidates who live within Mercer County. If no eligible candidates who live within Mercer County apply for this position candidates who reside in other counties may be considered. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicants own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekersfor additional information.

Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disabili