Ford Master Automotive Technician

Job Description

Job Description

Do you want to be a part of a family-owned and locally operated business that has served the area for over 60 years? Earning the trust of our customers, employees and community is what drives us to be better.

If interested in joining our team, apply below!

What We Offer:

• COMPETITIVE WAGE Based on Experience.
• Health insurance
• 401(k) plan
• Life Insurance
• Vacation time
• Growth opportunities
• Community involvement
• NO SUNDAYS!!

Duties & Responsibilities:

• Able to perform proper diagnosis, troubleshooting, repair and replacement of parts on customers and Fleet vehicles
• Ability to transcribe and explain the complaint, cause and correction of internal and external customer vehicles on the back of every Repair Order (RO).
• Hydraulic experience and Aerial lift maintenance a plus
• Heavy Duty experience required
• Diesel engine repair experience required
• Ensure all proper documentation and printouts are with every repair order
• Ensure all media is captured on every RO (video, pictures, and multipoint inspections)
• Correct and accurate multi-point inspections on every RO
• Returning customers vehicles in same condition or cleaner than it was received
• Bring issues to Service Manager of any issues with customer vehicles
• Ensure the repair was properly performed with proper test drive and out mileage included on repair orders
• Ability to communicate effectively with Service Advisor and all departments
• Conducts oneself professionally with employees and customers
• Proper company provided work attire to be always worn
• Keep up with needed training as provided by Ford Motor Company as required for current position
• Responsible to keep work area cleaned
• Meet with Manager/Shop Foreman to be made aware of the work schedule and current tasks
• Knows how to use the necessary tools and equipment.
• Adheres to safety regulations and industry standards.
• Keep abreast of factory technical bulletins.
• Understand and follow federal, state and local regulations, governing service repair work.
• Other duties as assigned.

Job Qualifications:

• 3-5 years' experience as a Ford Heavy Duty Service Technician
• Brand Service experience preferred, but not required.
• Ability to speak and listen effectively one on one.
• Ability to interpret customer/technician needs.
• Basic computer skills.
• Good organizational skills.
• Valid driver’s license.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.