Audit manager - quality assurance

R193202

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success.

We are seeking an energetic, initiative-taking Audit Manager Sr with Audit and/or Risk Management experience, to join Internal Audit’s Professional Practices team (Audit Support and Administration team). The Audit Support and Administration Team oversees the quality assurance and improvement program (QAIP), audit methodology, regulatory management, audit operations oversight and department-wide improvement initiatives.

This Internal Audit Quality Assurance Manager Sr position, an individual contributor position, will be responsible for performing quality assurance reviews of internal audit engagements and regulatory issue validations, as well as leading quality assurance initiatives to ensure Internal Audit’s activities conform to the Institute of Internal Auditors (IIA) International Professional Practice Framework Global Internal Audit Standards, the IIA Code of Ethics, and applicable regulatory standards. This position is primarily based in a PNC location. Preferred locations are listed in this requisition. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.

Successful Candidate Will Be Able To Perform The Following

• Take initiative and work independently under general supervision exercising critical thinking and independent judgment.
• Participate in the development and implementation of quality assurance risk assessments, program planning, and testing.
  
  

Deliver verbal and written communication to the audit leadership and audit teams.

• Establish and maintain effective relationships with audit teams and audit leadership to influence positive change.
• Participate in and/or lead processes and improvement initiatives of moderate complexity for the quality assurance and improvement program.
• Provide training and coaching to audit management and team members.
  
  

COMPETENCIES

Audit And Compliance Function – Knowledge of and ability to manage the major responsibilities, accountabilities, and organization of the Audit and Compliance (A&C) function or department.

Auditing – Knowledge of organization’s Internal Audit processes, practices, and methods.

Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company’s business; ability to apply this knowledge appropriately to diverse situations.

Coaching Others – Knowledge of coaching concepts and methods; ability to encourage, motivate, and guide individuals or teams in learning and improving effectiveness.

Data Gathering and Reporting – Knowledge of and ability to utilize tools, techniques, and processes for gathering and reporting data in a particular department or division of a company.

Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately and reach productive decisions.

Effective Communications – Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Internal Controls – Knowledge of and ability to create, implement, evaluate, and enhance processes in internal controls.

Planning and Organizing – Mobilizes both time and resources to get things done.

Process Management – Knowledge of business process improvement tools, techniques, and ability to understand, monitor, update, or enhance existing business or work processes.

Written Communications – Knowledge of written communications issues and ability to produce a variety of business documents that demonstrate command of language, clarity of thought, and orderliness of presentation.

Are you interested in an opportunity to join a dynamic and transformative audit environment that encourages innovation, champions data analytics, promotes process automation, and embraces emerging risks. PNC’s Internal Audit department is composed of industry leaders who provide independent, objective assurance and consulting services designed to add value and recommend improvement to the organization’s operations. Using cutting edge technology, you would participate in a collaborative setting and help guide PNC’s Internal Audit department into the future.

• We execute a Risk Based Audit Approach
• We value Data Analytics and Automation
• We leverage Continuous Monitoring/Auditing Techniques
• We recruit, develop, and retain great talent.
  
  

About

We are looking for individuals who are passionate about mitigating risk, problem solving, and protecting the bank and can contribute in the following ways:

• Provide an independent and objective perspective.
• Ability to manage risk and think strategically.
• Encourage, motivate, and guide individuals or teams in learning and improving effectiveness.
• Mobilize both time and resources efficiently to get things done.
• Communicate and collaborate effectively with team members and business partners Challenge the status quo and drive innovative ideas and techniques.
• Anticipate stakeholders needs, adapt to new approaches, and deliver business value and insights.
  
  

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages financial, compliance, and/or operational audit reviews, including the evaluation of design and operating effectiveness of internal controls to mitigate risks; possesses data literacy/visualization to perform data procurement and analysis; prepares work papers to support complex, or higher-risk-based, and/or conclusion-based audit assignments with the ability to convey information in a clear, concise, and accurate manner; demonstrates clarity of thought, and orderliness of presentation.
• Detail reviews the work of others to ensure the quality and accuracy of audit’s analysis and conclusions; applies professional judgment and skepticism to reach logical, timely, productive, and risk-based decisions; finalizes audit findings, recommendations, and audit deliverables, and communicates them to stakeholders.
• Applies internal audit procedures and practices, inclusive of dynamic audit principles to organize around the delivery of a project; manages effective and timely delivery of the organization's mission and service; develops and maintains productive, consultative, and collaborative client and team relationships.
• Assists with annual and dynamic audit planning and risk assessments at the macro level (audit plan/audit universe) inclusive of audit and industry trends to assure audit processes remain effective; develops audit scope, objectives, and work plans at the micro level (audit engagement); makes recommendations regarding the deployment of team resources; invests in employee learning and development through training, mentorship, and coaching (talent management).
• Demonstrates a commitment to professional development and continuous improvement by seeking feedback, embracing change, and showing persistence in acquiring knowledge and skills and training the team accordingly.
  
  

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  
  

PNC Also Has Fundamental Expectations Of Our People Managers. As a Manager Of Talent In PNC, You Will Be Expected To

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
  
  

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Audit Management, Continuous Monitoring, Control Assessment, Internal Controls, Process Control, Risk Assessments, Risk Management

Competencies

Audit And Compliance Function, Business Acumen, Coaching Others, Decision Making and Critical Thinking, Effective Communications, Internal Controls, Planning and Organizing, Problem Management Process, Relationship Management, Written Communications

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $65,000.00 – $171,925.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 06/20/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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