Service Manager (Propane)

Service Manager (Propane)

Marietta, PA

Do you enjoy leading service operations, managing technicians, and building processes that improve efficiency and support long-term growth?

Why You'll Love Working with Us:

• Build & Shape the Department: Take ownership of developing the service department, creating structure and processes, and driving long-term impact.
• Make It Your Own: Step into a role where your ideas and approach directly influence how the work gets done.
• Strong Customer Relationships: Work with a loyal customer base and build long-term connections.
• Well-respected & Forward-thinking: Join a company with a strong reputation that continues to embrace technology and improve how it operates.
• Small, Family-run Company: Enjoy a team where people know your name and your work matters.

About Us

Hiltz Propane Systems has been designing, engineering, installing, and servicing bulk propane systems for retail, industrial, and commercial clients since 2011. The company delivers safe, dependable work with a strong commitment to hard work, attention to detail, and integrity in serving customers and communities.

What You'll Do as a Service Manager:

• Lead the service team, manage scheduling, and keep daily operations running smoothly.
• Make sure service work is completed safely, on time, and done right.
• Support & develop service technicians, holding the team accountable.
• Step in to solve problems, including technical issues and customer concerns.
• Work with sales and operations to support installs and service needs.
• Look for ways to improve processes, efficiency, and overall performance.
• Oversee service jobs, including pricing, scope, and execution.
• Travel occasionally to job sites and customer locations.

Our Ideal Service Manager:

• Experienced Leader: 5+ years of experience in propane, field service, or mechanical service, with the ability to lead technicians, troubleshoot issues, and support the team in the field.
• Organized: Able to manage multiple jobs, schedules, and priorities without losing track of details.
• Team & Customer-focused: Leads the team well, holds people accountable, and handles customer needs professionally while building strong relationships.
• Computer Skills: Experience with service or project management software (ServiceTrade, Procore, Salesforce) is a plus.
• Active: Able to move around job sites and lift 25-50 lbs. as needed.

What We Offer Our Service Manager:

• Full-time position, typically 45-50 hours per week
• $100,000-$125,000 salary
• Health, dental, & vision insurance
• 401(k) with 3% company match
• Paid time off
• Paid holidays
• Company vehicle, laptop, and cell phone provided
• Life & disability insurance
• Annual profit sharing
• Additional voluntary benefits through Allstate (accident, critical illness, life, and more)
• A small, well-respected company where your role has real impact, and you can build and shape the service department.

To Apply

If you have experience in propane service, field service, or mechanical operations and are ready to lead a team, manage service operations, and build a service department, we'd love to hear from you.

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REQUIREMENTS

• 5+ years of experience in propane, field service, or mechanical service
• leadership abilities
• Troubleshooting