Barista
Position Summary The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Individuals in this position will be required to work a flexible schedule, including early morning shifts starting as early as 5:00 AM and weekends as necessary due to business demands. If you thrive in a fast-paced, guest-centric environment and love crafting delicious drinks while making meaningful connections, this is the perfect role for you! Baristas will be required to take food and drink orders to then expertly craft of a variety of La Colombe brand coffee, espresso and specialty drinks. Additionally, all baristas must be knowledgeable about the food & drink menu available and be able to recommend options, as well as understand dietary restrictions and allergy substitutions as requested by customers. Baristas will be making a variety of pastries, sandwiches and other offerings executed by utilizing a Turbo Chef. All recipes need to meet standards and be followed to ensure customer satisfaction. The ideal candidate is friendly, optimistic, detail-oriented, has an outgoing personality, enjoys working with people and working on a team; has a proven passion and ability to anticipate and exceed our guests' needs; has knowledge of food and beverage operations; can comprehend and deliver service standards; excels at guest and team member relations and etiquette; and comprehends to importance of complying with applicable federal, state, and local health and safety regulations. Why You’ll Love This Job:
- Be part of a brand-new, dynamic restaurant and café experience.
- Work in a team-oriented, people-first environment where great service is at the heart of everything we do.
- Engage with guests daily, making their mornings brighter with expertly crafted drinks and warm hospitality.
- Learn and grow in a fast-paced environment where no two days are the same.
- Welcome every guest with enthusiasm, warmth, and genuine hospitality.
- Take orders and expertly craft a variety of coffee, espresso, and specialty drinks.
- Prepare and serve freshly made pastries, sandwiches, and other café offerings using a Turbo Chef when necessary.
- Share your knowledge of our menu, making recommendations and ensuring every guest has a personalized experience.
- Work as part of a team to keep the café clean, stocked, and running smoothly.
- Maintain a positive, high-energy attitude, even during busy rushes!
- Assist with food running and table clearing when needed.
- Be a brand ambassador—represent Provisions Kitchen & Cocktails and Hilton’s high standards of service.
- Follow all food safety regulations and standards; complete Serv Safe training within 14 days of hire.
- Keep the café and work station organized and ensure cleanliness of each area is a priority before, during and after each shift.
- Ensure all food and drink items, inclusive of glassware, paper products, etc. are properly stored and locked away at the end of every shift.
- Processes guest checks and payments in compliance with cash handling, credit card and room charge processing and accounting policies and procedures.
- Report all tips in compliance with company policy and IRS regulations
- Perform assigned side-work if necessary.
- On time and at work when scheduled, and in proper uniform.
- Attend department meetings or any other training sessions as scheduled.
- Consistent professional and positive attitude and actions when communicating with guests and associates.
- Complete any and all other requests made by management.
- A friendly, engaging personality with a passion for exceptional guest service.
- Ability to thrive in a fast-paced, team-oriented environment.
- Strong multi-tasking skills—you’ll be making drinks, chatting with guests, and keeping the café running smoothly!
- A keen eye for detail and commitment to high-quality food and beverage preparation.
- Enthusiasm for learning and growing—we’ll train you on everything you need to know!
- Prior experience in a café, coffee shop, or hospitality setting is a plus, but not required.
- Flexibility to work early mornings, weekends, and holidays as needed.
- High school education.
- Two or more years of related experience.
- Food Safety training & familiarity with hospitality industry practices preferred.
- Special knowledge or skills necessary for this position:
- Knowledge of workplace safety procedures
- Ability to understand and provide friendly guest service. Ability to understand and comply with kitchen sanitation, safety and equipment usage. Ability to operate a phone and other office equipment inclusive of a POS system. Attention to details with good organizational and efficient time management skills.
- Consistent professional mindset and behavior with effective listening and communication skills and able to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.
- Competitive Salary
- Paid Time Off
- Medical, Dental, Vision health insurance
- Robust supplemental insurance for Life, AD&D, Pets, legal and more
- Wellness programs for mental, physical, and financial wellness
- Hotel and travel discounts
- Generous retirement/401k benefits
- Education and professional development
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