Sr Communications Specialist

The Communications Specialist plays a key role in advancing enterprise visibility and reputation through strategic content development, media relations, and global communications support. This role requires a forward-thinking communicator who understands emerging technologies, including AI, and can leverage them to optimize storytelling and engagement across multiple platforms.

Key Responsibilities

• Optimize Communications for AI Visibility

• • Support enterprise AI visibility strategy by creating and formatting content for large language models (LLMs), including blog posts, press releases, awards, multimedia, and newsroom assets.

  • Stay informed on AI trends and emerging technologies relevant to corporate communications, media relations, and reputation management.

  • Incorporate AI tools to enhance storytelling, streamline workflows, and measure impact effectively.

  • Build connections with media outlets influential in AI model training.

• Media Relations

• • Serve as the primary point of contact for media inquiries; evaluate and coordinate responses aligned with business objectives.

  • Pitch stories to local and industry trade media outlets that support business priorities.

  • Develop and maintain relationships with key reporters across local and trade media.

  • Prepare and support company spokespeople with briefing materials, talking points, and media training.

  • Coordinate media visits to company facilities in collaboration with operations leadership.

  • Partner with global issues and public affairs teams on sensitive issues and crisis communications.

  • Draft press releases, blog posts, social content, op-eds, and other digital materials to drive engagement.

  • Track media coverage and sentiment; provide regular analysis and actionable insights to leadership.

• Global Communications

• • Collaborate with regional communications teams (APAC, MEISA, Europe, LAC) to activate global storytelling plans.

  • Build strong relationships with regional peers to align messaging and provide corporate guidance.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, or related field.
• Three years of experience in corporate communications, media relations, or public relations.
• Strong writing and editing skills with the ability to craft compelling narratives.
• Familiarity with AI tools and emerging technologies in communications.
• Excellent interpersonal skills and ability to build relationships across diverse teams.
• Ability to manage multiple projects in a fast-paced environment.

Minimum Education

Bachelor's Degree/equivalent.

Minimum Experience

Three (3) years directly related experience.

More advanced degrees may offset experience requirements. A related Master’s Degree equals two (2) years experience.

Knowledge, Skills, and Abilities

Demonstrated experience in institutional or corporate communications with an emphasis on communication planning/analysis and exposure to print and non-print media strategies.

Ability to study complex data and broad business strategy and convert into practical, effective communication strategies.

Proficient analytical, problem-solving, organization, creativity, grammar, writing and human relations/relation management skills.

Preferred Qualifications:

Pay Transparency:

Pay: Memphis, TN pay range: $5,662.27/mo - $9,342.75/mo; Pittsburgh, PA pay range: $5,960.29/mo - $9,834.48/mo; Plano, TX pay range: $5,960.29/mo - $9,834.48/mo

Additional Details: This position will be hybrid in Memphis, TN, Pittsburgh, PA, or Plano, TX and candidates must live within a 50 mile radius. This position is hybrid, meaning employees will be required to work at a FedEx Campus location several times per week.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)