Administration Assistant

State Farm Insurance Agency- Matt Conner
Lititz, PA

Job Description

Job Description

If you enjoy talking to people, are driven to achieve, have a passion for being the best in a fast paced work environment and some day aspire to run your own business but don’t feel ready to jump right in yet, this opportunity may be for you. The position is designed to give “on the job training” while working with a full time mentor in the agent’s office to build and cultivate customer relationships. You will be working to develop leads, solicit, consult and bind coverage to help customers manage their unique insurance and financial needs and while learning the logistics of managing a business and developing your skills and experience.

Responsibilities
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to establish and meet marketing goals.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements

  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Bilingual - Spanish is a plus

As an Agent Team Member, you will receive...

  • Salary plus commission/bonus
  • Working closely with the agent to gain an understanding of the agent’s role and office logistics


If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Posted 2026-08-08

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