Procure to Pay Analyst

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At UPMC, we're all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.

Why Join UPMC?

We don't just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you'd expect from an industry leader you can expect:

• AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA

• A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.

• Competitive pay

• Tuition reimbursement

• Opportunities to grow in your career at UPMC

UPMC is looking for a full-time Procure to Pay Analyst.

This position works Monday- Friday, 8:00am - 4:30pm.

A hybrid work schedule is availabl: 2 days in office (US Steel Building) and 3 days remote.

Purpose: Corporate Procure to Pay provides services to all integrated facilities and supports the following Procure to Pay functions: Vendor Management, eProcurement, Invoice Entry and Approval, Disbursements, Credit Management, Travel and Business Expense, Physician CME, Participant Payment Programs, Vendor Inquiries and provides direction on the appropriate Procure to Pay pathways. Corporate Procure to Pay works under the direction of Supply Chain Management. The Procure to Pay Analyst has the responsibility to be the single point of contact for inquires relating to Procure to Pay functions from internal and external customers. The individual will support and assist with development and implementation of Supply Chain initiatives that reduce operational cost and improve service levels. They will focus on the remediation of operational procure to pay process gaps by determining root cause and implementing corrective actions. The Procure to Pay Analyst must collaborate effectively while managing multiple tasks, tight deadlines, and high pressure situations. Responsibilities:

• Manage various Procure to Pay key control reports
• Process Purchase orders, residual invoices, recurring vouchers and voucher corrections according to standard operating procedures by department.
• Perform a routine review of vendor master records and process updates to existing vendor records Develop, review, and maintain procedure documents
• Review and resolve escalated invoice and credit exceptions, purchase order discrepancies and escalated transactions appearing on vendor statements/statement of account/match exception.
• Manage credit transactions and ensure timely deduction, refund and/or invoice resolution.
• Review monthly open receipt accrual to determine effective root cause and resolution.
• Partner with Procurement & AP leads to implement process improvements that improve our purchase order and invoice matching processes
• Provide training and support on Procure to Pay policies & procedures, technology, and customer procure to pay channels.
• Participate on cross-functional teams (internal and external) to support business objectives and identify areas for process improvement.
• Complete and ensure compliance to SOX testing and SOX compliance Ensure delivery against department goals and objectives
• Respect and maintain the confidentiality of all patient, physician, and hospital related information.
• Support supplier and customer inquiries regarding procurement processes, invoice, payment, and transaction status
• Manage root cause and resolution of supplier invoice exceptions. Expedite purchase order dispatch and issue resolution
• Performs in accordance with system-wide competencies/behaviors.
• Performs other duties as assigned.

• Bachelor's degree in Business, Finance, Supply Chain or related field and two years related work experience.
• OR High school diploma and four years related work experience.
• OR equivalent combination of education and experience will be considered.
• Need to demonstrate strong organization and communication skills, ability to provide exceptional customer support, ability to execute complex analytics in support of problem resolution, be a self-starter and work well as a member of a team.
• Demonstrated in-depth knowledge of Procure-to-Pay processes.
• Working knowledge of PeopleSoft or similar ERP is preferred.
• Working knowledge of Microsoft Office is preferred. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran