PMA Audit Specialist
The Parts Management Agreement (PMA) Auditor is a traveling consultant who works with a client to help audit their onsite inventory and work with them to fill any risk gaps that are identified. You will travel in a company provided vehicle 95% of the time. Also you will support our additional portfolio of services and capabilities centered on reliability and supply chain management. The focus of this position is to maintain accuracy, reduce customer risk and identify opportunities to help grow our support at existing sites. The PMA auditor is a key member of our customer support team and interfaces with sales, services management, product groups, and authorized distributors. You will report to the Contracts Delivery Manager and may work remotely from New York or Pennsylvania.
Your Responsibilities:
- Perform and report back on inventory audits performed at Canadian customers and distributor locations.
- Perform reporting and data analysis by gathering product data from customer ERP systems and Rockwell Automation tracking software.
- Create program metric reports using Rockwell Automation software and other tools that meet customer requirements.
- Make recommendations for inventory levels based on customer's installed base, critical parts, long parts delivery, failure trends, repair history trends, pricing considerations and obsolescence management.
- Ability to make recommendations based on pre-established processes to improve customer delivery and part availability.
- Responsible for communication between the customer, Rockwell Automation sales and distributors and Rockwell Automation Product Management to ensure that required information is provided timely and accurately.
The Essentials - You will have:
- Bachelor's Degree
- Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening.
- Ability to Travel 95% (3+ overnights per week)
The Preferred - You Might Also Have:
- Previous experience in commercial or customer relations.
- 5+ years basic knowledge of store room operations, logistics, purchasing, maintenance, auditing, or order management.
- Proficient with Microsoft Office Suite
- Strong problem solving skills
- Ability to collect and analyze data to identify issues and recognize trends
- Excellent written and verbal communication skills
- Familiarity in working within an ERP system software environment, as well as manage databases is a plus.
What We Offer:
- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.
- To learn more about our benefits package, please visit at .
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
You should be proficient in:
- Bachelor's Degree
- Experience in a Manufacturing Environment
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