PATIENT DISABILITY/MEDICAL LEAVE FORMS SPECIALIST

Job Description

Job Description

Tri-State Orthopaedics & Sports Medicine is an independent, well-respected and busy orthopaedic group who has been providing the Pittsburgh region with the most advanced orthopaedic care for a variety of orthopaedic conditions and injuries for almost 50 years. We are actively recruiting for a full-time Patient Disability/Medical Leave Forms Specialist (Specialist) to join the Clinical Department of our ever-expanding Practice.

The Specialist is responsible for patient Family Medical Leave (FMLA) and Disability forms completion and determination for eligibility of these services in collaboration with Providers practice standards. This includes clear communication with patients and their leave/disability companies, providing resources, and ensuring leave accommodation protocols are implemented and tracked effectively. The Specialist is responsible for answering basic leave/disability questions and guiding patients and disability companies through patient's entire leave. The Specialist is also responsible for providing adequate and timely supporting records for leave/disability claims.

Patient Disability/Medical Leave Forms Specialists utilize their comprehensive knowledge of federal and state laws. The Specialist administers various leave programs, including FMLA, Family Care Act leave, Intermittent, military, disability and trip leave across all four of our practices offices.

Responsibilities: FMLA/Disability forms completion for the patients of all of the Tri-State physicians, tracking emailed/faxed forms, Liaison between Providers and patients ensuring the process and communication is efficient and accurate while maintaining Provider disability protocols, answering phones/emails pertaining to forms, completing and sending medical records supporting claims, assisting with/Completing Disability Peer-to-Peer Reviews.

Requirements:

Candidates must possess strong telephone and computer skills and demonstrate the ability to provide exceptional customer service with a positive and upbeat attitude in a fast-paced practice environment. Understanding of basic medical terminology and medical office experience required.

Schedule

This position carries a daylight schedule Monday through Friday based at our North Hills Office with no evening or weekend hours with the possibility of a hybrid/remote work schedule after an initial training period and compatibility.

If you would like to be a Member of our AMAZING Team, please reply here or you may apply on our website, through Employment Opportunities located under the Resources tab. Another option is to forward your resume and salary requirement to Sue Reighard, Human Resource Specialist via fax at 412-369-0150 or via email at [email protected].

We invite you to visit our website, to learn more about our Practice.